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“7 Year Anniversary Trip”

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Motel 6 Dallas Northwest
Ranked #142 of 212 Hotels in Dallas
Reviewed 1 October 2017 via mobile

Booked a room at this Motel 6 to celebrate my husband and my seven year anniversary. Booked the room in advance and was really easy to book and check in when we arrived late Friday night...this was not a corporate owned Motel 6, but a franchised one...Motel was definitely cleaner than most franchises...room was described as Executive King Suite...while definitely could’ve been cleaner was not that bad considering, couch in the sitting area was old with plenty of stains on it, would think that they would replace it when it starts looking like that but what can you do...bathroom was clean, sink was good, had a microwave in the room without a turn plate in it and a little bar sink by it with a mini fridge...only thing missing to make this a kitchenette was a small stove...bed was comfortable and clean with only three pillows considering it’s a king size bed...would think that it would have four considering they are thin pillows and most people use two...we typically take extra pillows with us on trips though so it wasn’t that big of a deal...TV was in the bedroom area that was separated by two sets of French doors, really a neat design for a room for a Motel 6...did not have cable, only air channels, we took our Fire Stick to be able to watch tv...WIFI worked well with no problems...pool is indoors on first floor, had a hot tub but was not working...on day of check out, housekeepers kept knocking on door starting at 9:30-10:00, with check out being at 11:00...never have I stayed at a motel that was so pushy to get you out...customer service skills was lacking from front desk to housekeepers, no breakfast and then the front desk clerk called as we were leaving out the room to see if we were leaving...most likely would not use this motel again but overall not too bad for the price

Stayed: October 2017, travelled as a couple
Thank Allen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 51 reviews

Reviewed 27 June 2017 via mobile

Everything is dingy and rather beat up. The floors on the second level rooms seem to be sagging. Lots of stains on the furniture. The bed was clean enough though and the staff are friendly. Just needs some upkeep

Stayed: June 2017, travelled solo
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

We had a stop over in Dallas so this was ok for one night. Close to airport. Rooms were basic but ok. It was in a quiet area but looked like there was a gentlemans club on the next block. Had an in door pool but we didn't use it. Pretty easy check in/out.

Stayed: May 2017, travelled as a couple
1  Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017

I checked into the motel 6 dallas northwest on 4/28/2017, that evening I found a bed bug on the sheets and took pictures and video to show the front desk. The manager denied the hotel having a bed bug issue, and said I must have brought the bed bugs with me ... Travelers beware.

  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Dustin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Dallas Northwest, responded to this reviewResponded 10 May 2017

Dear Dustin, We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding this issue and are mindful to monitor our rooms in order to address, treat and terminate any issues if we discover them. We have designed a thorough and strict procedure to address all complaints or potential issues within our hotel. Unfortunately, bed bugs are a world-wide problem and present a unique challenge due to their highly transient nature, traveling easily in luggage and clothing. This is why we continually train our housekeeping staff to proactively monitor all guest rooms for the potential presence of bed bugs and have standing contracts with professional exterminators to treat affected areas in case any are discovered on our premises. No room gets released until we have and all-clear from them. Please contact our guest relations department at 1-855-787-9864 to better address this situation. Thank you again for bringing this issue to our attention.

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Reviewed 11 February 2017 via mobile

Had a real long layover before an international flight wanted somewhere cheap to lay down and take a shower. This place was it. For under 60 bucks we got a queen size bed and a place to get clean and change clothes. They also have a shuttle to the airport so it was actually pretty convenient

Stayed: February 2017, travelled as a couple
Thank Charlie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Dallas Northwest, responded to this reviewResponded 10 May 2017

Dear Charlie, We appreciate you recognizing our excellent value, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department at 1-855-787-9864 to share your experience. We hope to see you again soon. Safe Travels.

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Reviewed 26 August 2016

This was the worst hotel I have ever stayed. The only reason we stayed is because we had driven 12 hours and couldn't go on any further. The smell of the room was awful. There are no blankets on the bed. No hair dryer, no iron, no shampoo. No lock for the latch on the door. We slept the night and got out as quick as we could.

  • Stayed: August 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank missyshep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2016

This hotel is conveniently located near to the airport, but we did not receive adequate information about the shuttle when we booked. At the airport there are free phone calls to various hotels, but Motel 6 is not included on the list.

We had to borrow a phone to call the motel front desk to get information on the shuttle. The shuttle is white in colour with the name "hotel connection shuttle" on the side, Motel 6 is also shown on the side of the shuttle with the other destinations.

We had a special request to check in after midnight, as we had a late flight. We were told on arrival that the room was not available, as our booking was cancelled due to late arrival i.e. after 6pm. We were not happy with this, and eventually got a room after our online request was confirmed. There is a drink vending machine, but no food available nearby. Ensure that you buy snacks at the airport if you are staying here on a short layover. Book the shuttle for the next day on arrival by writing in the book provided. This will ensure that you will get the required shuttle, as it operates at scheduled times.

The bed was comfortable and the room was quiet. I would recommend for an overnight stay.

Room Tip: room with view of the pool was quite good
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  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel 6 Dallas Northwest

Address: 2380 W Northwest Hwy, Dallas, TX 75220-4449 (Formerly La Quinta Inn and Suites Dallas Northwest)
Region: United States > Texas > Dallas
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #142 of 212 Hotels in Dallas
Price Range: $83 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Motel 6 Dallas Northwest 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Motel 6 Dallas NW is an all suite property. Located on NW Hwy at I-35E, for the leisure or business travelers. Offering-indoor pool, heated spa, fitness ctr. Modern suites with large sleeper sofas, oversized desks, free Wi-Fi, microwave and fridge. ... more   less 
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Also Known As:
Motel 6 Dallas Hotel Dallas
La Quinta Dallas
Dallas La Quinta

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