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“Elite Business Hotel”

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DoubleTree by Hilton Hotel Dallas - Love Field
Ranked #21 of 212 Hotels in Dallas
Certificate of Excellence
Reviewed 26 October 2017

I spent 2 nights here for a training conference held in hotel. The recent renovation was beautifully done and guests comfort & convenience are taken into account at every turn. Check-in was very friendly and professional, all staff were friendly and available to assist at any time.
My room was beautiful and spacious...Bed and pillows very comfortable...new stone surround shower was very large with great water pressure.
Very inviting lobby bar / Starbucks is very modern with a European feel.
The hotel restaurant, Sports Page Sports Bar, is actually quite good. While its menu is sports bar themed, the food is fresh and of the highest quality. One night was a great burger cooked and assembled perfectly and night two was a great plate of large, flavorful wings and an incredible salad trio so large and made with fresh premium ingredients (photos included). And as good as the food is, the staff and floor manager are even better. I enjoyed the fun, personal service of Amber and appreciatively observed Sean McKenna keep the staff moving, engaged, and personally taxi food out and keep an eye on all guests to direct as needed. Finally, the bartender is to be complimented for consistent and well made cocktails that are stiff and made exactly as requested throughout the night!
One side note for those considering having a conference here...the food served at lunch in meeting room was perhaps the best I've ever had and served to each person restaurant style.
Fortunately this is a venue that our company uses for training among some in other cities, but I will always choose this venue over all others if it's an option.

Room Tip: My room was one of the "Hilton Honors" rooms, so not sure how much different it is from th...
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  • Stayed: October 2017, travelled on business
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Thank Cut4th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

Cut4th,

Thank you for taking time to review DoubleTree by Hilton Dallas Love Field on Trip Advisor. I am so happy to hear that your recent stay with us was all around enjoyable! From the conference to the restaurant to the front desk staff, we try and offer the best customer service possible in order to make your experience one of a kind! I will pass along your kind words to the various departments.

We hope for the chance to welcome you back again soon the next time your travels bring you to Dallas!

Jeremy Millar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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38 - 44 of 497 reviews

Reviewed 25 October 2017 via mobile

This hotel is absolutely beautiful from the lobby to the guest rooms and everywhere in between. The guest rooms are incredibly well appointed and comfortable, and the service is excellent. To have such a nice hotel so convenient to Love Field makes it a must for any traveler.

Stayed: October 2017, travelled on business
Thank soonerbeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

Soonerbeachbum,

Thank you for taking time to review DoubleTree by Hilton Dallas Love Field on Trip Advisor. Your feedback is important to us and I'm so pleased to hear that your recent stay with us was to your satisfaction! Our close proximity to Love Field Airport definitely comes in handy!

We hope for the chance to welcome you back again soon the next time your travels bring you to Dallas!

Jeremy Millar

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Reviewed 25 October 2017

I was surprised by the quality of this hotel Much nicer on the inside than it appears from the street. Quiet for airport hotel, comfy beds and pillows, lots of bathroom storage, large walk in shower with great water pressure. Very clean!! Warm cookie offered at check-in. Shuttle is very efficient.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank NancySon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

NancySon,

Thank you for taking time to review DoubleTree by Hilton Dallas Love Field on Trip Advisor. Your feedback is important to us and I'm so happy to hear that you enjoyed your recent stay! We recently completed a full renovation of our public areas so I am happy to hear that the renovations were to your liking!

We hope for the chance to welcome you back again soon!

Jeremy Millar

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Reviewed 22 October 2017

Lovely room with outstanding beds and wonderful linens...conveniently located near the convention center and numerous restaurants downtown area all within walking distance...hotel staff personnel were always eager to help and did so with great attitudes!!!

  • Stayed: October 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Doc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

Doc H.,

Thank you for taking time to review DoubleTree by Hilton Dallas Love Field on Trip Advisor. We know how hectic traveling can be so we try and make it smoother for you by offering you the best customer service possible! I'm so happy to hear that our staff was able to offer you that service!

We hope for the chance to welcome you back again soon the next time your travels bring you to Dallas.

Jeremy Millar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017

I stay here a lot, and the staff is always friendly and efficient. Now that the construction is done (as far as I could tell), the physical nature of the hotel is very nice.

The restaurant, at least for breakfast, was fine. The servers are all great—attentive and friendly. The buffet options are fine, but could offer cooked-to-order choices.

I’d recommend this hotel, if for no other reason than the great staff.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank jetjock737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

Jetjock737,

Thank you for taking time to review DoubleTree by Hilton Dallas Love Field on Trip Advisor. On behalf of the entire staff, we thank you for your loyalty to our property and for continuing to choose us for your trips to Dallas! Your feedback is important to us and I'm pleased to hear that your experiences with us have been to your liking.

We look forward to the chance to continue welcoming you!

Jeremy Millar

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Reviewed 21 October 2017

Great place to stay easy driving to airport. Hotel driver been there for years Southwest airlines employees stay there mainly pilots. Clean rooms and big rooms. Great bar and restaurants attached to hotel.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank SFO2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

SFO2017,

Thank you for taking time to review DoubleTree by Hilton Dallas Love Field on Trip Advisor. Your feedback is important to us and I am so happy to hear that your recent stay was enjoyable! We love Southwest Airlines and we look forward to the chance to serve you again in the future!

Jeremy Millar

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Reviewed 19 October 2017

I had a mix of experiences during my stay. During check in, the front desk representative was not in the best of her mood, not clear on providing breakfast, restaurant, parking & internet instructions. It was almost to the point of un-welcoming. Later in the evening I went to the SPG (Sports Page Grill) restaurant they had. I stood there for quite a bit of time. Many waiters/waiteress' saw me waiting but did not suggest that I may take any seat and get seated on my own to be waited on. There were no signs either. Thus, I was waiting to be seated. After I asked someone, I was told and then I took the seat. The waiter who served my table was the nicest and very professional. The same thing happened the next morning for breakfast. There were no signs, and not clear at all whether I need to wait to place the breakfast order or it was a buffet breakfast (which was not at all visibly laid out thus was not clear since it was laid out behind a wall). It was very frustrating. The waiters & waitress were not friendly, or willing to stop and talk to someone who clearly stood there looking lost. The night before my departure, the front desk lady was very nice and polite to give me napkins as requested and was very professional and pleasant when I requested for a delayed checkout. I liked the fact that I was able to pay using my HH points for the stay. It helped with my budget. Thank you.

  • Stayed: October 2017, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank HikeBikeTravelYoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeRep, General Manager at DoubleTree by Hilton Hotel Dallas - Love Field, responded to this reviewResponded 27 October 2017

HikeBikeTravelYoga,

Thank you for taking time to review our property on Trip Advisor. Your feedback is important to us because without it we cannot improve our level of service.

Please accept my sincerest apologies for the issues you experienced during your recent stay with us. We take pride in offering the best service available, especially during the check-in process, and it saddens me to hear that we dropped the ball when you arrived. In regards to the service in the restaurant, I have spoken to the Restaurant Manager about better designating one of our Servers to greet and seat throughout both shifts. I apologize you were kept waiting and I thank you for bringing these items to my attention.

I hope these issues will not deter you from staying with us again in the future.

Jeremy Millar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Dallas - Love Field

Address: 3300 W Mockingbird Ln, Dallas, TX 75235-5906
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Dallas
#22 Family Hotel in Dallas
#26 Business Hotel in Dallas
Price Range: C$177 - C$336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Dallas - Love Field 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Experience Southern charm at DoubleTree by Hilton Hotel Dallas - Love Field. Located just minutes from Dallas Love Field Airport, this recently renovated hotel is just 10 minutes from downtown Dallas and provides easy access to businesses, attractions, restaurants and entertainment. Visit the JFK Memorial Plaza, Six Flags Over Texas and Dallas Zoo during your stay using our complimentary local shuttle or just relax in one of our contemporary guest rooms. The guest rooms at this hotel near Dallas Love Field, TX, feature complimentary WiFi, a mini-refrigerator and a walk-in shower. We offer convenient, delicious onsite dining options such as Sports Page Grill and our breakfast buffet. ... more   less 
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Also Known As:
Wyndham Dallas Love Field Hotel Dallas
Holiday Inn Dallas

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