I stayed here as a chaperone with a small group of high school students who were in Dallas for a conference. The front desk (especially Joseph B. who helped us organize a complicated trip) was patient and helpful and not at all irritated with our (well-behaved) teens. Every time I asked for advice I was helped politely.
The staff had good knowledge the surrounding restaurants. There is a great breakfast spot near the infamous grassy knoll (Cindi's, I think). We also enjoyed a sushi place near the aquarium. For better or worse, we ate at Chipotle a lot. The best restaurant by far was Sushi Ya, an independent restaurant within walking distance of the hotel- it was amazing. The West End is sketchy (but still has many great restaurants) and towards Main it has a more uptown feel.
The room is clean and decent. The dressers could use some updating but overall, it was totally fine (but not posh.) I had a great view and enjoyed sitting by the pool. On the weekends, the hotel bar/nightclub is very popular.
I would stay here again.
- Official Description (provided by the hotel):
- Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more less
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- Also Known As:
- Dallas West End Hotel
- West End Hotel Dallas
- West End Dallas