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Reviews (795)
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All reviewsroom servicefour seasonsfrench doorsturn down servicecar servicehouse carthe entire staffluxury hotelroom was spaciousbeautiful hotelvisiting dallassitting areadallas hotelhotel restaurantvalet parkingupon checkfitness center
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Reviewed February 3, 2013

the Rosewood Mansion on Turtle Creek has the most friendly, attentive and efficient staff i have had the pleasure to experience for many hotel stays around the world. From the minute you walk into the lobby, the staff are there to look after you. Make sure you meet the bartenders in the cozy bar or the concierge in the lobby to the friendly room service staff, you will be impressed. The atmosphere in the hotel is so welcoming and the guests you are meet are interesting, intriguing and fun. Wonderful experience.. Looking forward to my next visit.

  • Stayed: February 2013, travelled on business
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Thank SusanOddWebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 28, 2013

I've been to the Rosewood Mansion on multiple bsuiness trips to Dallas and me experiences have always been fantastic. The staff from the Front Desk to Concierge to Valet to the Bartender and Restaurant are excellent- attentive, knowledgeable and pampering. The quality of the food and drinks is second to none. The accomodations are first rate. I'll certainly return again.

  • Stayed: January 2013, travelled on business
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Thank gallagri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2013

From the moment we arrived until our departure we were treated to everything this hotel has to offer. First we arrived in the pouring rain. The valet met us at out car with umbrellas escorted us into hotel and took care of all of our luggage. When we arrived at our room we were welcomed with iced tea and lovely plate of pastry. We enjoyed breakfast and dinner in the mansion restaurant and it was fabulous. On our last day we had room service breakfast in our room and it was one of the nicest presentations that I have ever had at any hotel. The room was spacious and lovely. Bed heavenly and bathroom was nicely appointed and towels and robes were spa like. The bath amenities were in large glass dispensers
And refilled daily. There was evening maid service if you needed your room refreshed. In the morning and afternoon there were complimentary beverages and snacks in the lobby. We travel frequently and this hotel is far and above one of the best. All of the staff are wonderful and attentive. If you are traveling to Dallas and want celebrity style treatment. Stay at the Rosewood

  • Stayed: January 2013
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1  Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2013

The Mansion on Turtle Creek was our destination getaway to celebrate a special occasion and was nice but not quite nice enough.
The market and availability of great Hotels and restaurants in Dallas has significantly improved over the years and even though The Mansion's reputation as an upscale staple in Dallas, there's quite a selection and a lot nicer Hotels with much nicer amenities with much better value in my opinion.
Service here was OK but parking when we arrived was like a 5:00 traffic jam with only a few cars at check in and no direction or help from the staff. The lobby is nice and our room was nice but nothing really special relative to what the nightly rate charged.
We had dinner at the Mansion Restaurant and it was nice but the food was not good at all. I ordered the dover sole which was a $68 dollar dish and it was a bit rubbery and served in a pool of butter. To top it off at checkout we were being charged again for items already included in our special package but they did get our bill adjusted.
Overall The Mansion is a nice older Hotel but regarding accommodations, dinner, ambiance and value it's just not there and the staff tries to be upscale but comes off as a bit stuffy and just didn't get it done !!

  • Stayed: January 2013, travelled as a couple
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1  Thank Steve48Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2013

The restaurant is amazing (superb food) and the service is excellent, the suites composed of two large rooms and 1.5 bathrooms separated by a door. The bedroom had a sound bar with IPhone dock which was pleasant. In terms of overall style it is classy but not dated, the bath tub was a bit small, but overall a great stay. The only complaint, on the day of checkout (checkout was at 4PM which was confirmed upon check-in), the cleaning staff knocked on the door on two separate occasions, even though both doors had a do not disturb lanyard displayed, apparently the cleaning crew and the front desk did not communicate the late check out. A relatively minor annoyance, otherwise a memorable stay.

Room Tip: Go for the suites if you can, if you book through AMEX fine hotels and resorts, you can get a complimentary room upgrade.
  • Stayed: January 2013, travelled as a couple
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Thank Giovanni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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