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“Loved the friendly staff!”

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Embassy Suites by Hilton Fort Worth Downtown
Ranked #10 of 110 Hotels in Fort Worth
Certificate of Excellence
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved the friendly staff!”
Reviewed 8 May 2012

We stayed at this hotel a few weeks ago for 4 nights, while attending a conference at the convention center.

The room wasn't quite ready when we arrived. Huda, in the reception was so nice to us, couldn't believe she had only been at the job for a week and a half. The room wasn't many minutes late, however, she treated us to Starbucks coffee with cookies. We loved it! It was just great to sit there and relax a little. Didn't bother us a bit to wait a few minutes.

The Managers reception in the evenings with light, great tasty snack, where a pleasant surprise . Tori in the bar was so nice. Bridget, one of the managers came around and visited one evening, and Tammy another evening. They were both so pleasant and friendly and fun to visit with.

The breakfast was out of this world, what a spread! Robin made the omelets with the sweetest smile, a smile like that makes such a difference.
We talked to Alcira and Neo while they cleared off the tables, they were so friendly and did such a fabulous job.

We loved this place, and the staff really made the difference, they were all so very friendly, and the service was just super. We would love to return when back in town.

Thank You - ALL of you!

Jim & Eva

  • Stayed April 2012, travelled on business
    • Value
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    • Service
Helpful?
1 Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,324 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (181)
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English first
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2012

I've stayed at this hotel a half dozen times. The cost is reasonble, the quality of the rooms is consistently high, the food is terrific, and the service is on a caliber with the finest hotels. The location could not be better and is in close proximity to most of the attractions in Fort Worth. We wouldn't stay anywhere else.

Room Tip: We've had great rooms each time! I think they are all similar and very high quality.
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  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank Mary Anne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Round Rock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2012

Convenient location with more than needed within short walking distance. A really desireable location.

Rikki and Jeremy and Taylor A at the front desk were so helpful and all with such a smile. Because of Rikki's excellent cutomer service allowing our car to stay in valet parking without an additional charge on checkout day your hotel is a real winner and we are eager for our next visit with you.

Abdul, Taylor 1, Samuel and Usuf were real team players and managed our valet parking with friendliness and effectiveness.

We left feeling honored and respected and served in excellent ways! An outstanding job for your staff!!

Of course we will return and encouage others to stay with you too!

Susan Haas

  • Stayed May 2012, travelled with family
    • Value
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Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 May 2012

Nice business hotel center of town, lots of restaurants, bars, etc all within walking distance. I'd come back.

  • Stayed May 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Doug_Doodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oklahomac city
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2012

I have had been staying in Fort Worth with business this entire week at this hotel. The hotel is located in the middle of downtown Fort Worth with several great little restaurants and pubs within walking distance. The rooms are great. Very clean, nice television sets etc. Everything that I would expect from an Embassy Suites.

What has compelled me to write this review is not the property itself, as I expect this level of excellence when staying at an Embassy Suites, but rather the staff. Two of us arrived on Motorcycles on Monday after fighting rain all of the way from Oklahoma. By the time we arrived neither of us were in any mood to try and find where to park Motorcycles, haul luggage, wait while someone looked up our reservations etc. We were pleasantly suprised when we Yusf met us at the door, explained how parking worked with motorcycles, took our gear and then walked us to the parking area. Great service, we talked basketball on the way back. Super young man.

Breakfast has been fantastic all week and happy hour is a great time. Tammy, and another great member of the staff, braved the intimidating group of loud old men that I was with last evening at happy hour to set with us, ask about our stay, and listen to our stories and jokes.

This truly a great place to stay. The entire staff has treated us with the same hospitality as Tammy and Yusf. I will stay here every time I am in Fort Worth (if they let me)

  • Stayed May 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank mikeokc78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crestview, Florida
1 review
Reviewed 2 May 2012

Outstanding service Tammy at the managers reception was the best host. Her attention to detail and friendly smile made you feel welcome.

Room Tip: Valey parking only
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  • Stayed May 2012, travelled on business
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Helpful?
Thank Gene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, KS
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 28 April 2012

We are currently staying in a boardroom suite on 9th floor. Room 907. We will check out tomorrow from our 2 night stay. Perfect room. Works well for families due to separate living room. Two TVs allow the teens to watch their own shows. Refrigerator, microwave, sink, pull out couch (more springs than matress ) No problem with traffic noise when you are this high.

We didn't partake at the manager's free reception in the evening, but we dropped in for a peek. Simple cold foods such as chips and salsa. Alcohol was flowing freely with no wait.
Used the work out gym. Hand weights go up to 50 lbs. nice biike, elypticals, and treadmills with TVs attached and headsets provided for free. We went in the evening and we had the place to ourselves.

Otis Spunkmayer cookies are at the front desk, warm and ready and free in the late afternoon! Nice touch!

Convenient and walking distance to convention we are attending. Love the entire area.

I have stayed in more beautiful hotels, but the staff here is amazing! It appears they have a fabulous management team! They are the most friendly place I've ever stayed. If you ask them questions, they won't just answer them, they will lead you where you need to go. I asked the front desk for an ice pack, they didn't have them, but he went out of his way to make one for us.

The breakfast provided for free is the best in the industry. Cooked to order eggs, omelets, etc. It is served a bit later on Sundays.

Honestly I am always looking for beautiful hotels. The beauty in this one is the staff. Wow! I never thought I would pick a hotel for the staff, but I will be back. Hilton should be proud of this group!

Room Tip: High floor to avoid traffic noise. Drive to Joe T Garcias for dinner!
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  • Stayed April 2012, travelled with family
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Helpful?
1 Thank bananasue37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Fort Worth Downtown

Property: Embassy Suites by Hilton Fort Worth Downtown
Address: 600 Commerce St, Fort Worth, TX 76102-5441
Phone Number:
Region: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Fort Worth
#3 Romantic Hotel in Fort Worth
#10 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Fort Worth Downtown 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
The Embassy Suites Fort Worth - Downtown hotel, located in vibrant Sundance Square Plaza, is the only all-suite hotel in the area. Located in the heart of Fort Worth, this modern and comfortable hotel offers 156 stylish, two-room suites and a variety of business and leisure facilities. Start the day with a complimentary cooked-to-order breakfast and return home to the Manager's Reception*, serving cocktails and hors d'oeuvres each evening. Enjoy complimentary WiFi and high-speed wired internet access throughout this Fort Worth hotel. Business guests stay productive in the fully equipped BusinessLink™ business center, equipped with fax and photocopying services. Host a meeting or event in modern meeting rooms, with staff on hand to assist with coordination and planning. Enjoy an invigorating workout in the fitness room, or cool off with a swim in the pool. Multi-lingual staff, evening room service and a round-the-clock Concierge desk help ensure a smooth, effortless stay. Feel at home at Embassy Suites Fort Worth - we're committed to you. ... more   less 
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Also Known As:
Embassy Suites Fort Worth Downtown Hotel Fort Worth
Fort Worth Embassy Suites
Embassy Suites By Hilton Fort Worth Downtown Texas

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