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All reviews free happy hour parking garage evening reception great hotel made to order breakfast ball park omelet living room free breakfast indoor pool dr pepper great experience staff was friendly waffles embassy business atrium
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Reviewed February 6, 2016

Great hotel for a convention as not a great deal to do in the area but attend the conference :-) Suites are large and clean and complimentary breakfast was excellent. Very slow internet speed, but reported it and was told a technical fault with AT&T equipment, so hope it will have been fixed next time

  • Stayed: February 2016, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this reviewResponded February 15, 2016

Thank you so much your review of our hotel. We are so glad you enjoyed your stay with us and that you had a chance to enjoy our clean suites and complimentary breakfast. We are sorry to hear the internet did not work as it should have for you. We can assure you, we will address this issue.
Thank you again for staying with us and we hope to see you again soon!

Rich Lundt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 6, 2016

The rooms are big and clean, the breakfast is hot with many choices, they have newspapers, decent happy hour, friendly staff and you can walk to your meetings in the Frisco Convention Center in North Dallas area. A great place to stay while on business or with the family.

Room Tip: most rooms were in quiet areas with atrium in center of hotel
  • Stayed: February 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Rhett L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this reviewResponded February 15, 2016

Thank you for your recent stay and review. We are pleased the hotel amenities met your needs and you enjoyed your overall stay with us. Thank you again for staying with us and we look forward to welcoming you back soon!
Rich Lundt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 5, 2016

Polite employees, great breakfast and free happy hour?!?!! What's not to love! I stayed there for two nights and the rooms are very spacious and comfortable. Every staff member I encountered always greeted me. I will definitely go there again.

  • Stayed: January 2016, travelled on business
    • Value
    • Location
    • Service
Thank Roxanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this reviewResponded February 15, 2016

Thank you for staying with us and your wonderful review. We are so glad that you enjoyed your stay with us. We appreciate you taking the time to write a review including your mentions of our great breakfast, complimentary evening reception as well as our wonderful staff .Thank you for staying with us and we look forward to welcoming you back soon!

Rich Lundt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 3, 2016

My daughter and I had our first Dallas Experience and enjoyed every minute of our stay. We were there for business and wished to have been able to stay in the suite a little longer. Very spacious and appreciated all the amenities offered. I want to go back and would most definitely stay here again.

  • Stayed: February 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Crystal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this reviewResponded February 15, 2016

Thank you for your recent stay with us. We are so glad you enjoyed your stay with us, had a chance to enjoy many of our amenities and that our location met your business travel needs.
We appreciate your business and look forward to welcoming you back again soon.
Rich Lundt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 2, 2016

We stay at hotels as a family fairly frequently due to the kids' sports events and other activities and always try to find hotels that offer suites to accommodate our family of 5. This was one of the nicest experiences we have had in our travels! It started with a wonderful friendly welcome at check-in (even at 7pm on a Saturday night), complimentary water bottles for being Hilton Honors members and helpful suggestions for how to feed our hungry kids ASAP. The hotel felt clean, open and airy in the atrium area and, even though it was attached to a convention center which was hosting a dance competition, it never felt too crowded or loud. The breakfast was typical Embassy breakfast, but it never felt too crazy or crowded (we've had issues with long lines and a lack of available tables in other cities) and the staff were willing to hunt down a plain bagel for our picky daughter. The pool and hot tub were well heated and large, with windows all around making it nice and bright in the pool area. Overall, a great experience and we would definitely stay here again! I wish ALL Embassy Suites were this well managed!

Stayed: January 2016
Thank Lisa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this reviewResponded February 15, 2016

Thank you for your kind words and we are glad that you enjoyed your stay with us. We appreciate you taking the time to write a review. We hope to see you again the next time you are visiting the Frisco, TX area. Safe Travels!

Rich Lundt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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