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Reviews (154)
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All reviewsfront desknice breakfast every morningfriendly shuttle driverchoice hotelsbig bathroommicrowave and refrigeratorfree breakfastthe gaylord convention centerwithin mileshighly recommend this hotelfree shuttle serviceholiday inn expressrooms are greatspent nightsthe breakfast areaexcellent hotelrooms were very clean
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134 - 139 of 154 reviews
Reviewed September 16, 2011

I went on a training trip for my company and this was the hotel they chose, The hotel was clean, the rooms were nice and the breakfast was good. The only drawback was the service at the front desk. There was only one person to handle all check in and other responsibilities, it sometimes became overwhelming for that person. The free transportation was good most of the time. No gym to speak of only a couple of treadmills. For the price I would stay again

  • Stayed: September 2011, travelled on business
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1  Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 25, 2011

Hotel room was clean, nicely laid out, big bathroom with a big square tub. Quiet even though it is close to DFW. Used the business center for the computer and printer and all worked well. Free breakfast in the morning with a variety of choices. Staff were friendly and available to assist with room requests and shuttles. Shuttles are a big help getting around and they are 'free' so tipping is recommended. Shuttle drivers always nice, friendly and one had free water bottles to offer (it was very hot). Shuttles were clean, cool and fast. Lobby area is big with room to sit comfortably. Hotel is across the freeway from the Outlet Mall so you cannot walk but it is easy just to grab a shuttle. Shuttles to DFW are every half hour. Will stay there again!! Didn't try the pool or spa...no time.

  • Stayed: July 2011, travelled solo
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Thank starry119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 4, 2011

This is by far one of the best hotel experiences we have had in a while. A beautiful lobby, wonderful staff and wonderfully comfortable rooms. It was a great place to relax and unwind. The room was very nicely decorated and had a sectional sofa, a very comfortable king size bed plus a whirlpool tub for 2. It is across 121 from Grapevine Mills and Bass Pro, so if that is on your agenda, you won't be able to walk, (not that you would want to in the summer) but keep that in mind. But it is a very simple drive across the overpass to all those destinations.
We will definitely be back.

  • Stayed: July 2011, travelled as a couple
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Thank Krahn6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 27, 2010

The location of the hotel is great, very, very close to the Grapevine Mills Outlet Mall and the Bass Pro Shop. Right off the interstate and very easy to find.

The room was fine, we had a king with a sofa bed. The room was large and the only negative about the room was the carpet was kind of dirty and stained. Bathroom was nice and the jacuzzi tub was a nice touch. It wasn't as nice as the Hampton Inn's I've stayed in, so I wish it had been a little cheaper, but all in all it was a good deal.

The free breakfast was good and available til 10am.

Fitness "center" was adequate. It had a tv and 4 machines: a treadmill, 2 elipticals and a bike. Not bad equipment, but very cramped. Tried to do some cardio and stretching on my own and had a hard time finding a place to lay on the ground for sit ups.

Sadly, our last morning there our car was broken into and we lost about $3000 worth of stuff. There was another car broken into that night too and they lost way more than we did. The police officer wasn't surprised and said it's common in the area. What's sad is that we were under the brightest light in the lot and within sight-lines of the front desk. Lesson learned, take EVERYthing out of you car...all the time.

  • Stayed: November 2010, travelled as a couple
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Thank staysomewhereelse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 5, 2010

We stayed here this past week for our 25th Wedding Anniversary. It was a great place to stay. Quiet, but easy access to any and everything you could imagine.

  • Stayed: October 2010, travelled as a couple
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Thank dorsbun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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