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Holiday Inn Express Greenville
Ranked #4 of 12 Hotels in Greenville
Reviewed 9 October 2017 via mobile

Normally, my wife and I go absolute low budget on hotel rooms, looking for the cheapest deals available. Yesterday was an exception after a long day on the motorcycle after driving from Roswell, NM, through Dallas where we took the tour of the 6th floor museum (formerly the Dallas Book Depository), and then traveling on to Greenville where we hoped we got past all the Dallas traffic.
We decided to splurge at the Holiday Inn Express, and thought $94 for a walk in rate was pretty reasonable.
My wife and I were both very pleased, from the immaculate grounds, to the young man working the front desk that afternoon, to the very modern room amenities. And the mattress on the bed... absolutely perfect! We both slept as well as we do on our bed at home. The next morning we enjoyed a fabulous complimentary breakfast (The usual fare, but prepared wonderfully and absolutely top notch).
I would recommend this hotel to everyone traveling in the area. It was definitely worth the extra $30 above the rate I am normally willing to pay.

Stayed: October 2017, travelled as a couple
Thank AzChupacabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 99 reviews

Reviewed 10 July 2017 via mobile

This Holiday Inn is exactly what you expect a Holiday Inn to be. It's nice and comfortable. The continental breakfast has the usual tasteless eggs but the pancakes, oatmeal, muffins, etc. are all good. I was only disappointed that the pool was evidently closed for a private party.

Stayed: July 2017, travelled with family
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Holiday Inn Express Greenville, responded to this reviewResponded 11 July 2017

Thank you very much for your great review of our hotel. We are always looking to improve ourselves for our guests and you have given a great review to work with. I hope that you will continue to stay with Holiday Inn Express for your needs.

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Reviewed 25 April 2017 via mobile

Having been on the road for weeks this is the worst HIE of the trip. A brand that is normally sound this facility is lacking. A large lag bolt secures the window (see photo), ice machine out of service and ants crawling on the window. Apparently recently remodeled the attention to detail is poor for this brand. Windows are filthy in the breakfast area and entry doors. This was a disappointment at a rack rate that justifys a higher quality experience. Move on there are other options close by.

Stayed: April 2017, travelled as a couple
Thank Warren E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Holiday Inn Express Greenville, responded to this reviewResponded 26 April 2017

I am very sorry to hear that you had a poor experience at our hotel. I will investigate the issues listed to see what fixes need to be applied. I hope that you will continue to choose Holiday Inn Express in the future.

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Reviewed 10 April 2017

Very nice property, easy access from highway, well lit parking area. Staff was very friendly and the room was clean and very nice. Fresh look great bed, tv, fridge microwave. Breakfast selections were very good. Will stay here again

Room Tip: Always ask for top floor it's always quieter and I have a view
See more room tips
  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marty1960_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Holiday Inn Express Greenville, responded to this reviewResponded 12 April 2017

Thank you for the great review Marty1960_13. I am very happy to hear that you enjoyed so many different aspects of your stay with us. I hope that you will continue to choose the Holiday Inn Express whenever you are traveling through Greenville, Texas.

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Reviewed 1 April 2017 via mobile

Check in was fast and efficient. Hotel is a bit hard to find if coming in from the side. The facility has undergone a recent update and it is amazing! Very nice decor, a modern look to it. Rivals the best in the area.

Stayed: April 2017, travelled solo
Thank doctall41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Holiday Inn Express Greenville, responded to this reviewResponded 2 April 2017

We greatly appreciate you taking the time to write this amazing review doctall41! The Holiday Inn Express in Greenville Texas is very proud of the remodel that we have just finished and it is great to hear guests telling us that they love the new changes. I hope that you will continue to visit us in the future.

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Reviewed 27 March 2017 via mobile

Since the remodel the motel has incorporated more of a low end feel to its rooms. The price is comparable to higher end motel. Whoever did the remodel had no pride in their workmanship leaving the bathroom door unsquared, outlet boxes protruding from the Sheetrock, fan control boxes mounted to the wall but without a fan mounted or any ceiling light in the main room. The only closet is an armoir with an electrical cutout. The breakfast is not fulfilling with quarter size pancakes, bland eggs, cold coffee and a few hard biscuits. The best thing about this model is the bed which is firm and comfortable. We probably will not stay here again.

Stayed: March 2017, travelled with family
Thank packerfan1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Holiday Inn Express Greenville, responded to this reviewResponded 28 March 2017

Dear packerfan1a,
I am sorry to hear that you had such a disappointing stay in our hotel. We take immense pride in providing our guests with a great experience, and with so many guests enjoying the new features of the remodel I am sad to hear that you did not find the same. We understand that the devil is in the details and even after a successful renovation we are always looking to better ourselves. I will take your comments to heart and investigate each of your complaints thoroughly. I hope that you will continue to stay with Holiday Inn Express for your future stays as we provide great accommodations at reasonable prices.

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Reviewed 21 February 2017

I always stay here for work and they are always reliable. I love the rooms and the location. It's close to lots of places to eat. The rooms are clean and updated. They are always accommodating if I forget a toothpaste or something. Can't wait for my next stay.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Holiday Inn Express Greenville, responded to this reviewResponded 22 February 2017

Hello Peter,
Thank you so much for taking the time to write this fantastic review. We are nearly finished with every aspect of a major renovation and I am very happy to hear that you enjoy your stays with our hotel so much. I hope that you will continue to stay with us in the future so we can enjoy your company.

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Additional Information about Holiday Inn Express Greenville

Address: 2901 Mustang Xing, Greenville, TX 75402-3679
Phone Number:
Region: United States > Texas > Greenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 12 Hotels in Greenville
Price Range: $123 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Greenville 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Holiday Inn Express® Hotel & Suites Greenville is conveniently located two miles from downtown, just off Interstate 30. Our hotel is within 40 miles of five major lakes, and fishing, boating and swimming. Our hotel's friendly staff is ready to attend to your needs. With an outdoor pool,fitness center and a complimentary breakfast bar, complete with signature cinnamon rolls and hot coffee, the Holiday Inn Express® Hotel & Suites is among the most convenient and comfortable Greenville hotels. ... more   less 
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Also Known As:
Holiday Inn Express Greenville Hotel Greenville
Holiday Inn Greenville
Greenville Holiday Inn

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