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Reviewed April 5, 2018 via mobile

Helpful receptionist very hands on if there is any problem super charismatic makes you feel right at home . Highly Recommend this place for anyone needing somewhere to stay . . I give it 5 stars . Thank you hotel!

Stayed: April 2018
Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this reviewResponded April 5, 2018

Jacqueline, it's so nice to read your positive review of staying at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 5, 2018 via mobile

Loved this place!! Excellent service! Very nice rooms & the employees, breakfast can improve a little but other than that it was good. The staff is friendly,specially the front desk lady i think her name was dani! Very profesional & super nice. Will definitely come back!

Stayed: April 2018, travelled with friends
Thank Elisabethdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this reviewResponded April 5, 2018

Elisabeth, it was a pleasure hosting you at Extended Stay America, We are delighted to read you were charmed with the service provided by Dani and had a great time here. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate you sharing your nice comments and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 5, 2018 via mobile

This has been so far the best hotel thanks to the front desk her name is dani she has made our experience here great she has been so helpful from all the concerns we had. Thank you i would be coming back!

Stayed: April 2018, travelled with family
Thank Catherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this reviewResponded April 5, 2018

Catherine, thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Dani. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 5, 2018 via mobile

I really enjoyed my stay! Staff was really friendly, room was clean lobby was really clean I love how it’s on westheimer it’s a Main Street in Houston so everything is close by lots of restaurants. Definitely will be coming back!

Stayed: February 2018, travelled with family
Thank YMartinez1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this reviewResponded April 11, 2018

Martinez, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are delighted to read that you loved our well-kept property, friendly associates and convenient location as well. It was great to have you here, and we look forward to your next stay with us soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2018

Nice hotel both for business and pleasure.i would also recommend to my friends coming in for the upcoming OTC- oil and Gas conference in April. We will all stay here. The Location is good and centralized. The Hotel is safe too

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank oladayoa2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this reviewResponded March 23, 2018

Thanks for choosing Extended Stay America and for the feedback. We are delighted to read you were benefited with our convenient location and that you had a terrific stay. Thanks again for recommending us to the future travelers, and we look forward to serving you soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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