3 ladies stayed at Hotel Sorella for an organized bike ride in Katy. Rafael in the Valet area was just wonderful in helping us with our bikes! He has a GREAT attitude and was very quick to support us in our endeavors to load and unload the bikes. The valet team took great care of our vehicle and also accommodated our requests to park our vehicle in a safe place with bikes loaded on back. Thank you Valet Team and Rafael!!