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“Rafael makes it great!”

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Hotel Sorella CITYCENTRE
Ranked #10 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 26 July 2017 via mobile

I would give the hotel 4 stars by itself, BH it Rafael made it 5 stars. The hotel rooms are great, but I've found the people at the front desk to be less than pleasant, especially for such a nice hotel. Rafael, in the valet, more than made up for it. If all the employees were as friendly and helpful as him then this hotel would be world class.

Stayed: July 2017, travelled on business
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 1,111 reviews

Reviewed 25 July 2017 via mobile

Stayed here for one and a half week. Excellent service received from Isaac who's drive us around for work and for food. Very patient and feel very happy with service received from Issac. Also appreciate the service from Mojeed and valet Rafael. Rafael has been very welcoming everyday

Stayed: July 2017, travelled on business
Thank Pek-San O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017 via mobile

........twice in one month. Business trip. Top location close to bars and restaurants. Rooms are nice and clean. Grest staff and thnx to Rafael and VALET parking guys for assisstance. I'll recommend this place for business trip and short family stay.

Stayed: July 2017, travelled on business
Thank Darko B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017 via mobile

First time here, but it definitely will not be my last!!!
Perfect stay for a night out with the girls!!!
Movie Grille, pubs and bars, breakfast at ruggles, and never had to move my vehicle...
The staff was very courteous... Emily at the front desk at check in was the sweetest

Stayed: July 2017, travelled with friends
Thank Shayla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017

I liked the hotel as it is located in a town square type area with restaurants and shops in walking distance. Also, the rooftop pool is a nice area to relax. Free breakfast included is nice as well...

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

3 ladies stayed at Hotel Sorella for an organized bike ride in Katy. Rafael in the Valet area was just wonderful in helping us with our bikes! He has a GREAT attitude and was very quick to support us in our endeavors to load and unload the bikes. The valet team took great care of our vehicle and also accommodated our requests to park our vehicle in a safe place with bikes loaded on back. Thank you Valet Team and Rafael!!

  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank cmunson2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

Stayed for three nights and had a great time. Staff is really friendly, Mikie B. at Hotel Sorella Bar was very nice. Housekeeping at Hotel Sorella was outstanding. Radio Milano was an outstanding restaurant. Managers and servers were all very nice.
Would stay again!

Stayed: July 2017, travelled on business
1  Thank Chris40347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 518 Hotels in Houston
Price Range: $231 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Official Description (provided by the hotel):
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 
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