I visit Sorella often and I get the same service everytime. The front desk services is on like no other I have experienced. From you pull up in front the valet service sets the tone for the rest of my trip. Rafael comes and gets my wife's door before I even stop my car...he is a great host. My bags are loaded onto a cart and ready for me to go check in. The room is the best, the beds and pillows or the best. I wake up late for the complimentary breakfast in the morning. I have the best sleep in that bed. The pool area is so relaxing. It is beautiful.
Mona Lisa....the environment is unbelievable, the service exceptional. When you go there ask for Patrick. He is the bartender. Very good customer service. He remembers me everytime I visit. He remembers my drink... he goes above and beyond his duties. The servers are also great.
If you want to get away just for an in-cation it's the place to go. If you travel and you want a hotel with everything you need within walking distance(food, shopping, movie theater, mall etc) this is the hotel to visit. Nothing like it in houston. I guarantee you will love it.More
- Free Wifi
- Free Parking