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“Good for business travelers. Loud A/C in room...”

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Homewood Suites by Hilton Houston Northwest Cy-Fair
Ranked #65 of 515 Hotels in Houston
Certificate of Excellence
Level 5 Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good for business travelers. Loud A/C in room...”
Reviewed 1 February 2012

It is a new building and close to expressways. The suite layout is a nice change from the usual hotel room and there is enough space to stretch out.

Here are the couple things that bothered me, and dropped the rating from Very Good to Average: First, the A/C unit was REALLY loud, which I was surprised at due to how recent the place was built. I've heard much quieter units in older Hampton Inn's, so was someone trying to save a buck? Second, the hotel allows smoking in many rooms on the top floor. Isn't that where the most rewarded guests are usually placed? I don't know why hotels still allow smoking, but those rooms should be in the least desirable places, not the top floor.

Room Tip: Don't stay on the top floor unless you like cigarette smoke.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Brauntosaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 7 May 2012
I am glad to hear that you had a plesant stay here at Homewood Suites Cy-Fair. I am sorry to hear that the HVAC system was not up to your expectations. Feel free to contact me for future reservations, we may be able to find a different room type that would better suit you.
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374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
Texas
Level 6 Contributor
139 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 January 2012

Stayed here for business. The room was huge! Not sure if all the rooms are like this but what a great place to stay with a family. Unfortunately there was only me to enjoy it. The staff at the front desk was very friendly. I didn't get a chance to eat the breakfast or the week night dinner but they both looked really good. This hotel is very convenient to the hospital I visit for work and I will definitely stay here next time. Thanks!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 22 February 2012
I am very pleased to hear you appreciated our spacious suites. Please keep us in mind for your next trip to Houston.
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Coral Springs, Florida
Level 5 Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 January 2012

In for the holidays with family to see family. Great staff, breakfast and room.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jfrank250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 3 January 2012
We are so happy that you enjoyed your stay at Homewood Suites in Northwest Houston. Please keep us in mind for your next trip.
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Austin, TX
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 December 2011

I recently stayed at this hotel for a second time, and was just as pleased as the first time. The staff members are outstanding, the rooms perfect, and the breakfast delicious. The wi-fi worked very well and was fast. The only thing I would recommend is a better selection of cable channels. Nearby residents receive a large number of channels, so I'm not sure why the hotel doesn't.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dharper615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 31 December 2011
I am so glad that you enjoyed your second stay at Homewood Suites in Houston. I am very excited to tell you that we are in the process of upgrading our in suite programming. Once this is completed, we will be offering our guests over 100 television channels.
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Dallas, TX
Level 4 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 December 2011

This is the second time my family has stayed in this hotel. We travel to Houston the weekend before Christmas for my husband's family's Christmas party. The suites work our perfect. My mother-in-law stays on the pull out couch while my husband and I take the bedroom. Our daughter either sleeps with us or on the pull-out. The room is clean, comfortable, and supplied with anything we need during our stay. We drive from Dallas so there is always food, bottled water, or something that needs to be refrigerated. This set up is perfect for us.

The food at breakfast is good, and the attendant does a wonderful job keeping things clean and restocked.

We will stay here everytime.

  • Stayed December 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank PMann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 22 December 2011
We are so happy that you and your family enjoy our suites. The extra space can certainly be important when traveling with the family. We look forward to having you back during your next trip to Houston.
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New Orleans, Louisiana
Level 5 Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 December 2011

The location was great for our visit. The room was very clean and the decor was very pleasing.
Front desk staff very friendly and helpful.
Our room was very well equipted and had a very comfortable arrangement. Great king bed in our room
The entire property felt new and the grounds were very neat and clean. We loved the location fofor our last visit and we will definately stay there on our next trip.

  • Stayed June 2011, travelled with friends
    • Value
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Helpful?
Thank Bibbie371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 18 December 2011
Thank you so much for your compliments. We all work very hard to keep our property in top condition. We are happy that you enjoyed our hotel and we would love to have you stay with us again!
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Lafayette, Louisiana
Level 5 Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 November 2011

I have stayed here on numerous occasions and each time I have been quite pleased. They have always had the room type I requested and reserved. The front desk staff is friendly and quite helpful and they really make you feel at home. The rooms are quite comfortable and roomy. The location is excellent - right off of the freeway, yet not the noise of the freeway. The parking lot is standard and well lighted. There are a number of restaurants in the area that are easy to get to and the front desk staff have always been helpful with suggestions. Worth the stop and I'll probably stay here in the future.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CajunKimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 19 December 2011
Thank you so much for taking the time to share your experience at our hotel. We are so happy that you got the rest and relaxation that you needed. Please keep us in mind for your next trip to Houston!
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Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Property: Homewood Suites by Hilton Houston Northwest Cy-Fair
Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #65 of 515 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Official Description (provided by the hotel):
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 
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