I made a reservation at this hotel, using hotel points for a short weekend trip that I later decided to cancel. Unfortunately, I did not call in time, according to their 24 hour cancellation policy. Even though I was using points, the manager would not authorize the cancellation, so beware of this - it doesn't seem like they make any exceptions. I was a bit annoyed, but in the end it was my own fault for not calling in time. Anyway, to avoid losing my points, we decided to keep the reservation and take the short weekend trip after all (it wasn't that far of a drive for us). I LOVED the hotel. It's not at all what you would expect from a Comfort Suites - I tend to think of these hotels as lower price and therefore lower quality. But this hotel was great. Our room was spacious and clean, everything was brand new, and the beds were so comfortable. Parking & breakfast are included, there is no restaurant or room service but this did not bother me. I would definitely stay here if I'm in the Houston area again.
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- Also Known As:
- Comfort Suites Westchase Hotel Houston
- Comfort Suites Houston
- Houston Comfort Suites