I have stayed here several times before, as I do consulting work almost yearly here. So understand this--I drive in, eat, go tot he room, watch TV and leave the next morning to work. My stays at this property are always very "functional."
Well, I had a nice, easy check in and went to the room and got everything set for about 3 hours of watching TV, then bed--and the TV wouldn't work! Specifically, it wouldn't locate a channel--I kept getting error messages. I called the front desk and a helpful guy came right down and fixed it.
Well, it was "fixed" although it did jitter and even cut out about once every minute, but I was willing to put up with it since I would be asleep in 3 hours anyway. Lo and behold a different guy came down to be sure the TV worked okay. I showed him how it kept cutting out, and he fixed that! Both staff were SO helpful, cheerful and eager to serve my needs.
There are two newer chains in Huntsville, I noticed, but I'll keep staying at BW because I KNOW they will take care of me.More
- Free Wifi
- Free Parking