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“Very Satisfied” 5 of 5 bubbles
Review of Hilton Garden Inn DFW Airport South

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Hilton Garden Inn DFW Airport South
Ranked #13 of 77 Hotels in Irving
Certificate of Excellence
Norman, Oklahoma, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Satisfied”
5 of 5 bubbles Reviewed 17 February 2012

Last week I stayed here on business for the first time and had an enjoyable stay. The staff was very cordial and helpful. I will definitely stay here on my next visit.

Room Tip: For being rather close to the airport, the rooms are quite.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alexia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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509 reviews from our community

Traveller rating
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    44
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Minnesota
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

Stayed one night for a business trip. The hotel is very nice as most HGIs are. The room is very clean, nice, newer furnishings, with a refrigerator and coffeemaker. The restaurant breakfast is good, but dinner was another matter. At 7 p.m., with four people in the eating area and one at the bar, the server said to seat myself and he'd be right with me. 25 minutes later, he still hadn't shown up for my order or anyone elses. Might have been a fluke but with the very limited menu, there are better and more reliable dinner choices elsewhere.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NorthstarTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

Spent a night here to (1) park our car for a few days and (2) avoid morning traffic rush, as we were catching an very early morning DFW flight. The whole experience was much better than expected for a hotel in this class and price. Desk was helpful; room clean and in like-new condition; HDTV, plumbing, clock worked well. Sorry, but we had to leave too early to eat (and review) their breakfast. The outdoor patio's fireplace looked interesting, but no time to check it out. Unlike recent Robyn T review, our parked car wasn't subjected to any tampering. All in all, we'll definitely stay at this HGI again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gr8uncphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 25 December 2011

I am a Hilton Honors member & typically only stay at Hilton Brand Hotels. This Hilton Garden Inn met all the standards you would expect from a Hilton Garden Inn * but* the bed was so uncomfortable that I couldn't sleep. I felt like there was a hole in the mattress and it was sucking me in. No matter where I started on the bed, I would end up in the same spot, the sink
Hole. I would most likely stay at this hotel again, but hopefully next time I'll actually be able to sleep.

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MzButterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frisco, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 December 2011

We rented a parking spot from the Hilton Inn through theirPark And Fly program. We left Saturday for our vacation and return Wedensday evening. We parked our truck near the front of the hotel on the side of the building near the sidewalk. When we returned Wednesday evening, the locked toolbox on the back had been pried open and valuable cordless tools had been stolen.

We alerted the manager that our truck had been borken into and she said the Hotel is not responsible. They have no cameras in the parking lot. She claimed that someone drives around the parking lot periodically checking vehicles but we were there for over an hour and no one had patrolled the parking lot. She also said that it must have happened right before we arrived to the hotel at around 8 pm because their so called drivers who patrol would have noticed. However, a customer who was out earlier in the afternoon that day said he noticed the damage then.

We learned that the area is unsafe and the hotel takes no responsibility. I would not park there or trust the location.

The hotel management did refund our $25 parking fee but that didnt really matter when you have $1,000 worth of tools stolen.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Robyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
301 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 5 December 2011

This isn't your regular Hilton Garden Inn.......it's extraordinary! From the common areas including an outdoor fireplace with garden furniture, the pool cabanas and large restaurant, this is a unique property. Great location near the freeway and a shopping center and many restaurants, I enjoyed this business trip due to the comfort of staying at this nice hotel.

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edmundo-de-ABQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 28 October 2011

We enjoyed our one night stay at this hotel. Check in at 1:00 on a Saturday was quick, friendly and efficient. Our room was clean and comfortable. The bathroom was nice and had Neutrogena toiletries and plenty of fluffy towels. There was a small refrigerator, microwave and coffee-maker in the room. The fitness room was small but the equipment was in good shape. I did notice more airplane noise at this hotel than I have at other airport hotels, but not enough to be bothersome to me. I only mention it for others who might be very sensitive to this sort of noise when trying to sleep.

This hotel was convenient to Verizon Theater in Grand Prairie which is why we selected it. It would also be convenient to Lone Star Park, Six Flags, Rangers Ballpark and Cowboys Stadium if you have a car. Plenty of parking was available. They have a complimentary shuttle to/from the airport and to/from the West Irving TRE station. We did not utilize these services this trip but saw the van parked in front of the entrance. There is nothing located nearby for walking to other than a Whataburger.

The breakfast buffet was excellent with plenty of food selections. The cook was friendly and quick to ask us if we wanted anything prepared. Both of our omelets were perfectly cooked and delicious. However, the buffet waitresses provided no services to us other than bringing the ticket. I had to fill my own coffee cup at their station several times (and it was not busy, only a few other tables occupied). We sat with dirty empty plates for a very long time while I waited on a refill, which was never offered. I watched one of them fill the cups at a table full of men however. Perhaps they thought a mom and teenage daughter wouldn’t leave a tip so that is why they never served us. Well, that became a self-fulfilling prophecy!

Checkout was also quick and efficient. Overall, I liked this hotel and would stay here again.

  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank j'smomTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn DFW Airport South

Property: Hilton Garden Inn DFW Airport South
Address: 2001 Valley View Lane, Irving, TX 75061
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Irving
#14 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn DFW Airport South 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Hilton Garden Inn DFW Airport South is situated perfectly in the center of the DFW Metroplex bordering Grapevine, Arlington, Dallas and Ft. Worth. Conveniently located just 2 miles South of DFW Airport, offering courtesy shuttle within 5 miles of the hotel. Located near businesses and entertainment such as FlightSafety DFW, CAE, Bombardier, NCR, AT&T and Centreport Office Park. Easy access to Dallas Cowboy's ATT Stadium, Globe Life Park home of the Texas Rangers, 6 Flags Over Texas, LEGOLAND, Sea Life Grapevine Aquarium, Historic downtown Grapevine, American Airlines Center, Dallas World Aquarium, Dallas Arts District, Dealey Plaza, Ft. Worth Stockyards, Gexa Theatre, Lone Star Park, Grand Prairie Premium Outlets and Grapevine Mills Mall as well as a vast array of restaurants within a 5 mi. Radius of the hotel. Guest rooms featuring fabulous amenities like GSS Garden Sleep System beds, 37" HGTVs and complimentary WiFi. Each room offers a microwave, mini fridge, Keurig coffeemaker and large desk. Beautifully appointed meeting and banquet facilities seating up to 300 people. Enjoy the hotel's restaurant for breakfast and dinner with room service and The Garden Grille and Bar open nightly. Outdoor living areas offer a mesmerizing fire fountain, soft seating and large screen TV or for a more relaxed setting enjoy the hotel's scenic tropical pond. Fitness Center, Business Center and outdoor swimming pool. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw Airport Hotel Irving
Hilton Garden Inn Irving
Hilton Irving

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