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Holiday Inn Express Hotel & Suites Longview-North
Ranked #16 of 34 Hotels in Longview
Certificate of Excellence
Longview, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Business Stay”
Reviewed 20 September 2011

Our company has been using this hotel over the last year to do hiring for our company. The accomidations and the staff have been nothing short of amazing!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sami21080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsales, General Manager at Holiday Inn Express Hotel & Suites Longview-North, responded to this review, 18 November 2011
You two ladies are so fun!!! We enjoy your company and I am glad our dining room works out so well for what you need to do each time you are out our way! If there is anything else we can do to serve you, please do not hesitate to let us know!!! Take care and we will see you soon!!!

-Crystal Jackson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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90 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Minerva, Texas
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 September 2011

Staff is great! We had our family reunion there over the past weekend, hotel is very clean and well kept. Banquet room was super, very nice patio area. Breakfast area was super. Hotel is kind of hard to find, however once we found it we are glad we did.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 76520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsales, General Manager at Holiday Inn Express Hotel & Suites Longview-North, responded to this review, 18 November 2011
Yes!!! I remember the family reunion from earlier this fall!! You guys were so amazing and I am so glad that our meeting space worked out well for you!! Thank you so much for your review and I do hope next time you are in town, please stop by and say hello!!!

-Crystal Jackson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 September 2011

The room was fine but the Internet speed was very slow. They do not purchase a high enough package to cover their clientele. My co-worker and I were bumped off several times. In fact, she rarely could connect at all in the three days we were there. I was bumped off several time and it was slower than dial-up at times. The most irritating thing is that I asked when I reserved the room if they had any problems with their Internet service because I need it for work. The assured me it was very fast with no problems. When I complained to staff at the hotel they admitted there are problems and have been in the past. I was on the phone with tech support probably two hours of my visit. The hotel is in a nice location and the room was fine.

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nmwlsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpsales, General Manager at Holiday Inn Express Hotel & Suites Longview-North, responded to this review, 18 November 2011
We have been upgraded!!! Yea!!! :) Thank you for your feedback! Internet these days is very important and we do know frustrating it is not to be able to work without a reliable connection. As of early October, we have installed several more routers and access points through out the hotel which as helped tremendously! Sometimes we are so busy at the hotel, so many people are trying to connect at the same time, it slows down the transfering rate. Hopefully next time you are staying in the Longview area, you will give us another oppertunity! Please, do not hesitate to call me before you come so that I may reserve you room directly. I want to be able to offer the best of my services for your comfort and satisfaction.

-Crystal Jackson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2011

I travel quite a bit for work & often stay at Holiday Inn Express hotels. This one was average for this brand. However, the hotel is conveniently located near major roads, shopping, restaurants, etc.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank megoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
Reviewed 22 July 2010

I've stayed here many times. They know my name, welcome back each time. Have my room checkin ready along with a priority club welcome gift. The cinnamon rolls in the morning are fantastic! I like having a refrigerator and microwave in the room to keep costs down. It's a great hotel with a great staff.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allimiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
longview
1 review
Reviewed 19 July 2010

We arrived around 3:40 pm, check in is at 3:00 pm. The manager informed me she couldn't check me in because the room wasn't cleaned yet. I told her that bothered me. I told the manager I must be checked out by 11:00 am the next day so she should also have a room available for me, especially when I reserved and paid two weeks in advance. She wasn't willing to work with me on anything and informed me three times she couldn't get me into my room at that time. I called Priority Club and they suggested speaking with the manager to see if she would make things right. I went back in and told the lady working the counter we would just have to wait since the other hotels were booked. Then the manager walked back in and wanted to discuss it, after a few minutes I told her I didn't care to speak to her about it any further and that I didn't want anything from her. She then told me when we checked out to write down what I would like for her to do to make things right. Apparently she had received a phone call from Priority Club after I called them.

After all this, we didn't get the wake up call I requested, and there were kids running up and down the halls until around 11:00 pm. We could hear them talking and running, could even hear them running on the floor above us. There was nobody telling them to stop. They were given free reign of the entire hotel.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enoeht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longview, Texas
1 review
Reviewed 24 June 2010

Staff offer great customer service. They go above and beyond to make sure you have a great stay with them. Rooms were always clean and comfortable. This hotel is in a great location, near lots of shopping and restraunts.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mchapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Longview-North

Property: Holiday Inn Express Hotel & Suites Longview-North
Address: 300 Tuttle Cir, Longview, TX 75605-4669
Phone Number:
Region: United States > Texas > Longview
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Longview
#12 Business Hotel in Longview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Longview-North 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Change is HERE at the Holiday Inn Express North Longview! Come see what everyone will be talking about! In our convenient location off Loop 281, we are ideally situated in the heart of Longview s business, shopping, entertainment and eateries district. Located only minutes away from Gregg County Airport, downtown Longview, the Belcher Performance Center and the Maude Cobb Convention Center, we encourage you to come out and visit us during the Great Texas Balloon Race, Alley Fest, and the Holiday Trail of Lights. We warmly welcome the Students and Parents visiting the LeTourneau and Kilgore College Campuses in the area. Longview s business district is made up of large, strong and successful companies such as US Steel, BP America, Eastman Chemical, Dana Corporation, Neiman Marcus, Halliburton, Allis Chalmers and many more! With seating up to 150 people, our Spacious Meeting Room and Patio/Pavilion area is perfect for your indoor/outdoor wedding, birthdays, company meetings or picnics! Our hotel accommodations have all of the must have amenities you expect and more: hot breakfast, new pillow top beds, plasma TVs, a large indoor pool and sauna, business and fitness centers, free wired and wireless high-speed Internet. Enjoy clean and comfortable rooms, incredibly friendly employees and great service. Stay at the Holiday Inn Express North Longview and discover East Texas! ... more   less 
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Also Known As:
Holiday Inn Longview
Longview Holiday Inn

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