My teenage daughters (15 & 17) and I were booked for 10 fantastic nights at this hotel.
We booked directly on their website and took advantage of their ‘Early Bird Special’!
OK, so we arrived in Bali on 26 January. We took the hotel up on their offer of airport transfers and were so excited to come out of the airport into the crowd of people calling out and waving to find my name on a sign that was connected to the arm of our very smiling handsome driver. Also accompanying him was Guest Relations officer Dennis. We felt very special and couldn’t wipe the smiles off our faces.
We were lead to the vehicle in the car park and once inside the very clean, roomy and air conditioned van, Dennis told us they had over-booked the hotel and were unable to accommodate us at that time. HOWEVER, if we liked, they would book us in at their sister-hotel Ramayana Hotel just up the road in Kuta for 2 nights and then would send their driver to collect us, take us back to the Rama Beach AND upgrade us to a Villa for the remainder of our stay! So, what did we think? We thought it was a great plan and we were TOTALLY fine with. Especially, as I considered staying at the Ramayana but it was a bit out of my budget at that time. I will also submit a review on our stay at the Ramayana Hotel.
As promised, we were collected 2 days later and taken to Rama Beach Resort. When we arrived we instantly felt right at home and felt such a positive and relaxing vibe. Checking in was swift and also as promised was duly upgraded to a Garden Villa. And was not charged 1 cent extra! Score!
So far our first impression was that this hotel had staff that truly cared about their guests and their stay with them. The grounds were so lovely and the pool was extremely enticing and just looked amazing! So crystal clear blue
So once we got to our room it was just lovely. They still had to bring a 3rd bed in for me but the 2 that was already there was so pretty. They were 2 single four poster beds complete with canopy and sheer curtaining. The little frangipani arrangement at the end of the beds was such a lovely touch. The Balinese furniture and artwork was really nice and fitted perfectly with the hotel.
There was a TV stand with a large flat screen television and CD/DVD player, a round coffee table with 2 chairs, bedside tables, a desk and coffee/tea making facilities complete with a kettle to boil the water.
There was plenty of hanging space in the cupboard and lots of room for suitcase storage, shoes and shopping storage. Also in the cupboard was an umbrella and a safe.
The bathroom was massive! Large and spacious. It was just so very lovely. There was a full sized bath tub, a separate shower and toilet and a wonderfully long bathroom vanity complete with a mirror the same length of the vanity! (This feature was very much appreciated by 3 females!) In the bathroom, we were supplied with just about every toiletry item we would need for our stay – toothbrushes, toothpaste, hair comb, shower cap, soaps, shampoo, conditioner, cotton buds etc. They even supplied shoe polish! There were plenty of towels and they were so fresh clean and very white! More little frangipani arrangements in there were very nice touches.
Housekeeping was excellent. Clean fresh towels and perfectly made beds every day! When we had a plumbing issue, we had someone at our doorstep within 5 minutes to see to the matter. We were heading out for the day shortly after and by the time we returned the problem was fixed and we even had Dennis come and speak to us to apologise for any inconvenience. Such great service!
Breakfast was fantastic! They changed it up a little every day but you always had a choice of eggs your way, fruit, cereals, yoghurts, noodles etc. They even had a sandwich bar where you could choose all the fillings for a make-your-own sandwich! Great idea!! Loved it! The breakfast staff were so attentive, friendly and genuinely interested you, your family and your holiday! And they remembered our name and greeted us by our names each time they saw us.
Poolside bar service was excellent as well! They looked after us. Often checked how we were going for drinks or something to eat. Asking how the water is in the pool and showed genuine interest in how we were enjoying our holiday. We were even served us while we were still in the pool! Cocktail prices weren’t cheap (by Bali prices) but the service you got kind of made it OK. The food was YUMMO! Presented well and tasted so delicious!
All in all, we had a fantastic stay at Rama Beach Resort. Nothing was too much of a problem. Even when we needed a birthday cake to take to dinner at a restaurant one night, the awesome Receptionists pointed me in the direction of a great bakery to get a cake! They even called me a taxi to get there! When I got back from the bakery with the cake, the Receptionist even offered to store it in the kitchen fridges! Just so thoughtful!
I also thought I would mention, one day my friend who was staying at the Dynasty, came to pick me up for a day trip out and when they pulled up at the front of the hotel, she said it was so different to her hotel and our hotel was so much more warm and welcoming with a lot more personality. I could see and hear a twang of envy coming from her. ;-)
The kids loved the place but their only wish was if it was closer to the action further up in Kuta it would’ve been the perfect hotel.
We were truly looked after and felt our patronage was genuinely appreciated.
Sorry for such a long read, but I really wanted to share lots of details that would create a good review of this place.
- Official Description (provided by the hotel):
- RAMA BEACH Resort & Villas is located in Tuban, South Kuta, only a few strides away from the famous Kuta beach,Airport and offers guests a choice between Deluxe rooms or private Garden / Pool villas, surrounded by spacious tropical gardens. The elegant pool area, with its contemporary style and flowing cascades,sunken bar is a blissful place to relax in the midday heat while the sportier guests can make use of our tennis court in the cooler morning or evening. For the ultimate relaxation, spoil yourself and discover the emotional serenity and physical rejuvenation of our therapeutic SPA. When the urge to shop strikes, our shuttle bus plies between the hotel and the popular Discovery Shopping Mall, Lippo Mall ... more less
- Reservation Options:
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- Also Known As:
- Rama Beach Resort And Villas Hotel Tuban
- Rama Beach Hotel
- Rama Beach Resort And Villas Bali/Tuban