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Hide Details FROM:J EDWARDS TO:email@example.com Message flagged Friday, 16 December 2011, 18:21Message BodyWe stayed at the Best Negresco last summer and was shocked at the way the fire evacuation was carried out.
I complained the following day and the representative from Thompson said that they were doing their best.
I was given the same answer 10 days later at the end of the holiday.
1.The fire alarm went off at 2am and it could not be heard clearly from within the room.
2.The emergency fire exit was locked and we were unable to exit.
3.The fire doors did not close on the first floor so would not have protected us from smoke or fire.
4.All the fire drill insructions are not readable on any floor due to poor lighting.
5.All the light bulbs were removed on every floor that would have illuminated these instructions.
6.When we all assembled in the reception area we were told to return to our rooms with the alarms still sounding.
I was appalled with the responce of Reps and management.
10 days later I was still told by the management that they were still holding meetings and they were doing their best.
This is not acceptable fed up of chasing this but will defnately not stay in this hotel again.
Even though I had a wonderful time the health and safety is not top of the priority list.
If you are not concerned about health and safety this hotel is brilliant.
- Official Description (provided by the hotel):
- Located facing the sea, at only 100m. from Playa Larga beach which is accessible through a new promenade. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, telephone, satellite TV, security door lock, heating, air conditioning fridge and optional safe-deposit box. Outdoor swimming pool for adults and children with a large terrace solarium and snack-bar. Gym, games area, children’s area and kid’s club. ... more less
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- Also Known As:
- Complejo Best Negresco Hotel Salou
- Negresco Princess Hotel
- Negresco Princess Salou