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All reviews main pool lovely hotel half board table number every night evening meal air con reception staff plenty of choice young couple guinness tavern plenty of storage space great holiday older people key card bar prices salad
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Reviewed October 11, 2017

Great to be back at this wonderful Hotel and it did not disappoint , great food , not sure i like queueing, but everything was great... the hotel is beautifully situted, the rooms are first class even had use of the fridge. Even in October weather was very warm still lots going on in Salou, so once again, wonderful hotel, very helpful staff , great part of Catalunya.. what more could you ask for...

Room tip: View over looking the pool best view, 4th floor..
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadLasVegas, Director de Relaciones con Clientes at Las Vegas Hotel, responded to this reviewResponded October 13, 2017

Dear Tom,

I would like to thank you for taking the time to share your experience in the Las Vegas Hotel on Trip Advisor.
I have read with great pleasure your comments about our service, facilities and staff. Thank you for letting me know that we made it right ! Our best reward are comments like yours, we are happy that we exceeded your expectations!
I hope I will have the pleasure to welcome you back among us.
Kind Regards,

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Reviewed October 11, 2017 via mobile

I was very pleased with the hotel. The price was really good, we stayed for a week in the end of September. We had a good room on the 4th floor with a side view to the pool and the sea ❤️ Breathtaking! The bed was comfortable, but not easy to sleep with a partner in case you decide to hug him/her)) it's two queen beds that move easily.
The food was good. Breakfast fried eggs, scrambled egg, hash browns, churros, sausages, yoghurt, cereals, different pastry etc. The coffee wasn't the best, it all had a strong taste of chocolate. It was hard to get a black coffee as the queue was very long... dinners were good, wide choice. I expected more seafood. Chefs are very friendly and helpful.
There're three pools there, however water was too cold to enjoy. It was 25-26 outside, 18-19 at night. The pools are lovely, not sure if there's enough space in summer. We preferred the sea.
The interior was beautiful! Loved the little library corner. Very stylish.

There's a gym, 2 people at a time. Too small for summer I think. Also spotted a kids crèche there, but was closed in September as the majority of people at the hotel were over 65.

We enjoyed our stay!

Date of stay: September 2017
Trip type: Travelled as a couple
1  Thank Veronika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadLasVegas, Director de Relaciones con Clientes at Las Vegas Hotel, responded to this reviewResponded October 13, 2017

Dear Veronika,

Thank you for your most recent review and feedback, it is greatly appreciated. I'm delighted you had a wonderful stay and I hope we have the opportunity to welcome you back again at the Las Vegas Hotel in the near future.
Sincerely,

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Reviewed October 8, 2017

Just came back from one week half board, this Hotel is Lovely, Good Location, we stayed in Room 255 which was nice had a Balcony that got the Sun all afternoon main pool has limited area of sunshine, Hotel offers Free Wi-Fi but better in the reception than other areas, close to the Beach Shopsa Bars / Restaurants, Entertainment was OK, Hotel Bar price's were good, Staff were very friendly, Unfortunately the food lets this Hotel down Hot food was overcooked and tough and served cold, Salad Bar and Desserts were Good, Breakfast was Disgusting Bacon was inedible, only one morning did we get proper sausages and they were disgusting Scrambled egg was like soup,Fryed Eggs were overcooked, No Omelette's available, Overall a Great Hotel let down by the Standard of the Food I would give the Hotel 4* and The Food 1*

Room tip: Ask for a room with a poolside view above the reception area
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank RWH633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadLasVegas, Director de Relaciones con Clientes at Las Vegas Hotel, responded to this reviewResponded October 13, 2017

Dear guests;

Thank you for your review and comments. We are glad you all enjoyed your stay at the Las Vegas Hotel !! We want to express how sorry we are to hear that we could not fulfill totally your expectations regarding our food. As I am sure you are aware we are constantly looking for ways to improve all our facilities and services and appreciate your positive feedback.
We hope to have the opportunity to welcome you back again a in the near future.
Kind regards!

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Reviewed October 3, 2017

Have stayed at the las vegas a few times the food is very very good the hotel is being cleaned all the time and all staff are brilliant from getting there to leaving and just across the road from beach magic

Room tip: Could not find a thing to change
Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank terrynlynn2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadLasVegas, Director de Relaciones con Clientes at Las Vegas Hotel, responded to this reviewResponded October 5, 2017

Dear Guests,

Thank you for taking the time to complete a review on Tripadvisor following your stay and for recommending our Hotel las Vegas.
I was pleased to read you enjoyed your stay!
Thank you so much, it feels good when we get positive comments. So many people forget to say the positive, and highlight any negatives more often.
Warm Regards from Salou and wishing you a nice summer back home.

Sincerely Yours

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Reviewed October 3, 2017

The hotel is kept to a good standard and clean throughout, we had booked half board but was half expecting to eat out in the evenings as the menus in most hotels abroad are much the same. We tried 2 evening meals and for the rest of the fortnight ate out as the food was not to our liking. Breakfast times were manic as the whole hotel descended at the same time and as a previous person has written the tables are constantly full of left dirty crockery. There didn't seem to many choices with fresh fruit and the bacon and sausages were as expected undercooked. The room was bright and clean and we paid extra for a pool/sea facing room, (advisable as you can be given a room facing another hotel about 10 feet from the edge of your balcony which is full enthusiastic young people). We had to pay extra for a safe key and the refrigerator key which is pretty standard now in most hotels, the air conditioning was on after we had read in the hotel description that it was turned off at the end August. However, when I say it was on that's all that was happening. I turned all the controls to maximum and you could barely feel it, this wasn't very good as the temperature was between 25 and 30c most days for 2 weeks. We went to the front reception to enquire if the air con could be increased, only to be told that it was not working and hadn't done since the end of August, well at the speed the air was coming out I had to agree. I informed the ever so unhelpful blonde haired lady that it was working and that it needed to be adjusted from its slowest setting which had been set purposely to keep costs down by the hotel. Following a 10 minute argument regarding whether or not the air con was working, we were finally told to contact our rep. This employee needs a 3-day course on customer care training and to be reminded that she is there to help guests not to be argumentative as possible. Overall the holiday was great and the hotel was adequate, as for 4 stars 3 would be nearer the mark. Wifi non-existant! and you have to ask for a new username and password for a second week if stopping for 2 weeks.

Room tip: Pay extra for sea or pool view room
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadLasVegas, Director de Relaciones con Clientes at Las Vegas Hotel, responded to this reviewResponded October 7, 2017

Dear Richard,

Thank you for posting your comments on trip advisor regarding your stay here at Las Vegas Hotel. I am delighted to see that you had an enjoyable stay with us, even being the food not satisfactory.
Of course we would like and can improve! Suggestions like yours help us in our eagerness to improve, thank you for commenting these details with us! We appreciate your suggestions!.
We hope to have the opportunity to welcome you back again in the near future.
Kind regards!

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