We stayed here for 1 week in early March. We asked for a quiet hotel and that is what we got. We also asked for a sea view, but ended up above the restaurant with a fire escape and pipework as a view. We had to pay extra at the hotel reception for an upgrade!!
So, we begrudgingly paid and went to our new room. Damp and foul smelling bathroom was awful. As was the smell in the corridor leading to the rooms. Disgusting. The food seemed ok and what you can expect from a 3* hotel. Until Thursday.....terrible case of food poisoning that lasted 2 days. I suspect it was the beefburger at the poolside snack bar, but i'm not sure. My partner was ill from the Saturday so we stopped eating at the hotel altogether! It looks nice but definitely isn't. Lot's of the food is not cooked enough and was only warm rather than hot. The 'help yourself' soft drinks are disgusting as is the fruit juice for breakfast. Pool and garden area are lovely and very clean, although they desperately need some new Sun Beds, as most were broken or filthy. I know it's only a 3* hotel but certain standards have to be maintained and sadly this hotel fails miserably in our experience. It is on top of a hill and it is very,very windy! Lot's of steps down to the beach and a nice promenade, but that's about it in San Agustin. Generally the place is run down and miserable. This hotel desperately needs some urgent improvements and the poor hygiene standards ruined our holiday.
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- Also Known As:
- Hotel Ifa Interclub Atlantic
- Ifa Interclub Atlantic San Agustin
- IFA Interclub Atlantic Hotel Gran Canaria/San Agustin