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“Another great stay.”

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MUR Aparthotel Buenos Aires
Ranked #12 of 134 Hotels in Playa del Ingles
Certificate of Excellence
Reviewed 14 September 2017

This was our second stay at the Buenos Aires hotel and we really can not fault it! I emailed the hotel a few weeks prior to our stay to ask for a great room and we received a room on the 5th floor. All the apartments are exactly the same with some having air con but we didn't see the need of having it though it was around 35c every day but you do get a nice breeze throughout the whole apartment and the bedrooms are quite shaded. The wifi only seems to work on the balcony and around the pool. All the staff are very friendly indeed. We love the pool area and theres never any trouble getting a sunbed. I cant recommend this hotel more highly for the price. I cant wait to go back! I do think that the apartments are in much need of a makeover though.

Room Tip: Ask for a great room on a higher floor though theres not much of a view.
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  • Stayed: August 2017, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank orlandouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurHotels, Commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 17 October 2017

Hello ,

thank you for reviewing your holiday in our Aparthotel Buenos Aires. We are glad that you had again a great holiday with us and hope to welcome you back soon!
If you have any questions about reservations, dont hesitate to contact us.

Kind regards,
Katharina Wegel
murhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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28 - 34 of 880 reviews

Reviewed 14 September 2017 via mobile

We've visited Gran Canaria last winter and stayed at Buenos aires for three nights. The hotel is located near a shopping center and not far from the ocean (about 10min walk) and was really easy to find. Rooms were clean and supplied with all the necessary equipment if you wanted to make your meal there. It had a nice balcony with the view to the pool where we spent the nice evenings and mornings having our coffee at the table provided. Though it was winter the weather was really nice and we enjoyed a swim in the pool.
Breakfast was not included in our booking though we could purchase it for a reasonable price and it was decent. The restaurant overall was ok, we didn't have many lunches there but pizzas were delicious.
The staff was really polite and helpful. Printed our flight tickets and advised us about our interest spots. As it was my birthday we received a bottle of champagne and sweets to our room with a charming card wishing all the best on this occasion.
All in all I will definitely come back to this hotel, I am very satisfied.

Stayed: December 2016, travelled as a couple
Thank Gabriele G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurHotels, Commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 17 October 2017

Hello Gabriele

thank you for reviewing your holiday in our Aparthotel Buenos Aires. We are glad that you had a great holiday with us and hope to welcome you back soon!
If you have any questions about reservations, dont hesitate to contact us.

Kind regards,
Katharina Wegel
murhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Room Tip: only draw back no air con and to hire a portable air con machine for 2 weeks big chunk from the sp...
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  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
1  Thank 833pete
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MurHotels, Commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 26 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 September 2017

Room Tip: Bought a couple of mugs at a supermarket as ones in room very small
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
1  Thank Ally D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MurHotels, commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 26 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 September 2017 via mobile

Stayed for 2 weeks from the 22nd august. Rooms always cleaned hotel always spotless. Very friendly staff always happy to help, the lady out side at the pool bar was brilliant. Never ate the food there but looked good. Pool area nice big and clean just like everywhere else. Always beds always had sun. Rooms fine even with a travel cot in the bedroom was very hot but purchased a fan of the yumbo centre for €20. Kettle microwave toaster hair dryer coffe machine in the room great look over the pool from balcony and always had sun till late. Great location super marker facing red cow for good food beach wasn't a far walk. Bar downstairs facing reception was good cheap as well the bar man Harris was amazing with us all so very friendly and always made sure we was happy was my sons 2nd birthday while at the hotel and he had made a paw patrol cake for him!! Was so nice of him. Over all we all had an amazing stay here and we would defiantly be back here when we visit Gran Canaria again. Thank you for a great stay Buenos Aries !!! :)

Stayed: September 2017
Thank lebethmarshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurHotels, commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 26 September 2017

Hello,

thank you for your review. We are happy to read, that you had a great stay at our Aparthotel Buenos Aires and hope to see you back again in Playa del Ingles!


With kind regards,
Katharina Wegel
Commercial Department
murhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

Very clean and friendly environment. On arrival we noticed there was no air-con on the website it stated that our room had air con. When confronting staff on this information we had to pay for our air con which was €12 per night. However there wasn't any rooms available for us with air con! Pool a good size and was close to everything! Really enjoyed our stay! Bot warm to sleep at night.

Stayed: July 2017, travelled as a couple
Thank shannono640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurHotels, commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 26 September 2017

Hello,

thank you for reviewing your holiday in Aparthotel Buenos Aires in Playa del Ingles. We are glad to read that you enjoyed your stay. We apologise for the confusion about the air-conditioned rooms. As we have only a several rooms with air-condition equipped, we are pleased to offer you two different room type for two different prices.

If you have any further information, dont hesitate to contact us.

Kind regards,
Katharina Wegel
comercial@grupomur.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

We stayed in room 426 which was on the 4th floor, it was a little far away, as in right at the back of the hotel, although every apartment did had a pool view.
The apartments were spotless and I didnt see any work that needed doing. The whole resort is very clean and tidy and the pool was lovely, there were plenty of sunbeds although you do have to look for one pretty hard towards the beginning of the afternoon as they do all get occupied. there is a policy in place saying you cannot reserve sunbeds with towels and while this isnt a huge problem, there are some people that continue to do this every day.
Staff are very polite and helpful and are all friendly. I never ate in the restaurant nor did i use the bar so cannot comment on prices.
Yumba centre is just over the back of the apartments and there is plenty of shopping and restaurants that are reasonably priced.
Sparkles is brilliant, they have some fantastic drag queens putting on a really great show each night and its definitely a must to go there.
I personally wouldn't go to this particular area with children as there really is nothing to do apart from the pool and the beach which is about a 10 minute walk. If you are happy to laze around the pool and beach then its great. If you are looking for lots of entertainment and kids clubs, this is not the place to be. The Red Cow bar across the road is a nice place to eat.
Apartments are great and comfy, they provide all you need to cook etc but there is no oven, only a microwave and 2 ring hob plus kettle and toaster which is great if you eat out alot.
I really enjoyed it here but my husband was bored out of his mind because there is no entertainment and not many places to visit apart from the dunes and beach.
We did go on a boat trip which was a lovely day out. We paid 45 euro each (my daughter paid adult price as she is 15 and child is up to 8 years old) and this included a lunch of salad, melon, potatoes and chicken as well as all inclusive drinks of beer, wine, soft drinks, sangria etc. Snorkelling was included and a banana boat ride, it was a good day out.
The rooms consist of 2 single beds and a double pull out sofa in the front room so not ideal for large families

Room Tip: if you want to be away from the pool ask to be in the 20's on each floor
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank traced68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurHotels, commercial at MUR Aparthotel Buenos Aires, responded to this reviewResponded 26 September 2017

Hello,

thank you for your review. We are happy to read, that you had a great stay at our Aparthotel Buenos Aires and hope to see you back again in Playa del Ingles!


With kind regards,
Katharina Wegel
Commercial Department
murhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MUR Aparthotel Buenos Aires

Address: Avenida Alfereces Provisionales 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#4 Best Value Hotel in Playa del Ingles
#15 Romantic Hotel in Playa del Ingles
Price Range: $69 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — MUR Aparthotel Buenos Aires 2*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aparthotel Buenos Aires Hotel Playa Del Ingles
MUR Aparthotel Buenos Aires Playa Del Ingles, Gran Canaria

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