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“lovely time, lovely hotel” 5 of 5 bubbles
Review of Seaside Sandy Beach

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Seaside Sandy Beach
Ranked #4 of 135 Hotels in Playa del Ingles
Certificate of Excellence
GreenLeadersPlatinum level
Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“lovely time, lovely hotel”
5 of 5 bubbles Reviewed 7 May 2012

We returned home two days ago after a fabulous week at the Sandy Beach. We were pleased that all the good reviews were accurate (and that the negative ones were a little bit nit-picky to be honest). We had a lovely, relaxing time at the hotel. ALL the staff were efficient but also very friendly. We had no problems at all waiting for drinks at meal times and if the barman at the pool bar had to go and retrieve glasses etc, he was not gone for long.
The hotel was always spotlessly clean as was our room after its daily visit by housekeeping.
Our main reasons for staying there were the reviews about the food, the reviews stating that guests had returned on numerous occasions and also the fact that the Manageress had bothered to personally reply to most of the reviews on this site.
I have to say that we were not disappointed when it came to the food. Really, really nice. The choice of All Inclusive drinks was not bad either. We like our wine and found the 'house' wines not too bad at all.
Yes, it can be said that there weren't too many English voices among the guests but for us that was a good thing. We don't really want to travel away from the UK on holiday only to be surrounded by accents from back home.
If watching television is a big part of your break (not sure why it would be), most of the channels are in German or Spanish (there is BBC World News, Sky News, Sky Sports 1 plus CNN and a couple of other news channels in English). But, the televisions are flat panel and have multiple inputs (scart, HDMI etc etc) so you could always take a portable DVD player and DVD's and plug it into the telly perhaps !
On our last day checkout time was 12pm but the coach was not due to take us to the airport until 18:30. Six and a half hours of waiting in the Reception lounge loomed. BUT, a quick word at reception and they said that we could keep the room until we had to go and could also use the All Inclusive facilities until 5pm with no further charge. So, rather than rushing to pack, it was back on with the sun tan lotion and back to the pool, then onto lunch, then more drinks and cakes and coffee at 3pm. This made such a difference and also gave us more or less another whole day to enjoy the sun. Obviously we were lucky that the room was not required for any new arrivals later that day but still, the hotel staff could have easily said no ! Thank you for that, it was very much appreciated.

Overall, we enjoyed our stay very much. We have stayed at numerous hotels around the world and this is one of only two that we would book to stay at again if we went back to the same location.

A special thanks to Soraya (hope that's how you spell her name) who was always very smiley and friendly in the restaurant and also Nina who cleaned our room so quickly and efficiently everyday. Plus both the Pool Service men who worked so hard putting out the sunbed mattresses and towels everyday.

Andy and Sharon

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 11 May 2012
Dear Seaside Sandy Beach Guest,

Thank you for your lovely review published on Tripadvisor.

It is a delight to read that you enjoyed your holidays to the full and especially relished our gastronomy.

Furthermore, we are pleased to inform you that we will receive more English TV Channels for example BBC1, BBC2, BBC3 or CBBC.

In case of a late pick up, we always try our utmost to arrange a late check out room, so that our guests have a possibility to take a shower before departure.

Please rest assured that we will pass on your kind words to Soraya, Nina and the other staff. Thank you very much for including them in your review.

We are already looking forward to welcome you again at our hotel.

With kind regards

Ursula Matas
General Manager Seaside Sandy Beach****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,170 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (336)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pori, Finland
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

We had booked a cheap hotel for 14 nights. We waited for a room change but never got any service for that. After spending a couple of nights there, we had made decision to move.
We saw Sandy Beach from our hotel and went there to book a room. And we were lucky: we got the best room we could imagine: highest floor in the center of the building. We had sun on the balcony for whole day. The room was also spacious with nice furniture.

We took all inclusive and that was suprising good. The buffets in the breakfast, lunch and dinner we all the time so good quality and choice so varying that we never got bored for eating.

There were also many sun terraces and sauna department were you coul see the sea.

Good class hotel, we came so pleased new customers. Remember it is not cheap but good.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Kari K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 8 May 2012
Dear Seaside Sandy Beach Guest,

Thank you for your comments on Tripadvisor regarding your stay in February 2012.

We are pleased that you chose the Seaside Sandy Beach**** and that you fully enjoyed your stay with us.

Furthermore, it is a delight that you relished our food and that you liked your room and the different hotel areas.

Once again, we wish to thank you for your kind words.

We look forward to welcoming you again at the Seaside Sandy Beach**** and remain

with best regards

Ursula Matas
General Manager Seaside Sandy Beach****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

A superb 6 nights at this hotel, the manager and staff are extremely polite and attend to your every request. A great choice of food every day, go all inclusive you will not regret it.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 7 May 2012
Dear Seaside Sandy Beach Guest,

Thank you for your positive review on Tripadvisor.

We are very pleased to read that you had a wonderful stay in our hotel.

Thank you for your words of praise regarding our kitchen. We always do our utmost to offer our guests a wide choice of food. We also wish to thank you for the recommendation of our All-Inclusive offer.

We look forward to welcoming you back at our hotel, soon.

Kind regards

Ursula Matas
General Manager Seaside Sandy Beach****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 April 2012

We chose this hotel after discovering it on a walk about the previous year . On arrival we were checked in quickly and were greeted with welcome drinks . Our Luggage was taken to our rooms which were of a very good standard .All staff throughout our break were very friendly and helpful (Special mention of Paco, Fatima,Elvis and Manager Ursula ) .The Pool areas were spotless and there were plenty of sunloungers to be found . Food was excellent , varied choice at all meal times . The Hotel was situated close to all amenities and just short stroll from both the beach and local bars , would certainly return to this hotel.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank N D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 3 April 2012
Dear Seaside Sandy Beach Guest,

Thank you very much for your comments published on Tripadvisor.

We are glad to read that your stay with us was to your full satisfaction and you enjoyed your holidays on Gran Canaria.

Moreover, we are pleased to know that we were able to provide you with our best service at any time. We also wish to express our gratitude for your words of recommendation regarding our staff. Please be assured that we will pass on your nice words to all of them.

It would be a pleasure to have the possibility to welcome you back at our Seaside Sandy Beach****.

Best regards,

Ursula Matas
General Manager Seaside Sandy Beach****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
northants
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 April 2012

Stayed at Seaside Sandy Beach in a group of 5 of us on all-inclusive for 7 night
This was our first time in Gran Canaria and it was absolutely great! the staff were very friendly and the food was brilliant, When we first got there i did feel it was a very German orientated hotel but we soon got in to it, it was only a short walk from the beach and shops,
Also the Yumbo Center is a must!
We were a bit dissapointed as the bar did not stock any Malibu which i think is a very popular drink with the ladies so would be nice to have that choice when we return again in June, also it was difficul explaining to the staff what lime cordial was to mix with the Vodka but the barman did eventually find us some.Reception staff were Great and so helpful as they arranged for us to have 3 rooms together on the basement due to walking difficulties.
Cant wait to return in June, please get us some malibu!!

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank campernorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 9 April 2012
Dear Seaside Sandy Beach Guest,

Thank you very much for evaluating your stay with us in June 2011.

It is a pleasure to hear that you enjoyed your holidays at our Seaside Sandy Beach**** and that we were able to turn your first trip to Gran Canaria into an unforgettable experience.

We will be more than happy to offer you Malibu during your stay so that you can enjoy your next stay with us even more.

We already look forward to welcoming you in June and remain

With best regards,

Ursula Matas
General Manager Seaside Sandy Beach****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merseyside
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

Booked the Sandy Beach at the last minute for December 2011. Expensive at our standards. We usually go to Tenerife Agumarina. Clean hotel, nice rooms, lovely staff but eating arrangements for all inclusive not to our liking. Having to queue for five minutes for a cooked egg for breakfast done us in. Similar with evening special meat meals. You will find no queue systems for none english guests!!! It was my birthday during our stay and my wife left a birthday card in my room for me. The Hotel staff picked up on this and left us a bottle of bubbly... a lovely management touch. Would go back but to a room with a sunny outlook.

Room Tip: Book a sunny room
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gandlwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 30 March 2012
Dear Seaside Sandy Beach Guest,

We wish to thank you for your comments on Tripadvisor and are delighted to hear that you had an overall satisfying stay at our Seaside Sandy Beach****.

With regard to the service, slightly longer waiting times may occur when the occupancy is rather high, which is due to the fact that we are not willing to make compromises when it comes to the quality of our gastronomy.

It would be a pleasure to welcome you back on Gran Canaria - than for sure we try our best to provide you a sunny room.

With best regards,

Ursula Matas
General Manager Seaside Sandy Beach****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisbech, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

We have been to the Sandy Beach four times & are going again next week. We go all over Europe & the USA on holiday but this is one of the best hotels we visit, the hotel is superb, the staff are always friendly & the food is great, I love the way we can always eat outdoors. Best of all our 8 year old daughter Natasha loves it & the staff always make a fuss of her. There are prettier resorts in the Canaries but the weather always seems to be better here.
We always reccomend this hotel to our friends.

Room Tip: We love the rooms overlooking the pool
See more room tips
  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank 703PaulR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Manager at Seaside Sandy Beach, responded to this review, 15 March 2012
Dear Seaside Sandy Beach Guest,

We wish to thank your for sharing your experiences with us on Tripadvisor and are delighted to hear that you and your family fully enjoyed your four holidays at our Seaside Sandy Beach****.

It is also a great pleasure to know that we are always able to provide you with our best service and that your daughter Natasha has a lot of fun when staying with us.

Please rest assured that we will pass on your kind words to our staff, as we are certain that they will highly appreciate your comments.

We already look forward to welcoming you and your family next week and we wish you a pleasant journey.

Sunny regards from Playa del Inglés,

Ursula Matas
General Manager Seaside Sandy Beach****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seaside Sandy Beach

Property: Seaside Sandy Beach
Address: Avenida Menceyes s/n, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Playa del Ingles
#1 Green Hotel in Playa del Ingles
#3 On the Beach Hotel in Playa del Ingles
#3 Spa Hotel in Playa del Ingles
#3 Romantic Hotel in Playa del Ingles
#4 Luxury Hotel in Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Seaside Sandy Beach 4*
Number of rooms: 256
Official Description (provided by the hotel):
The Seaside Sandy Beach is situated in the centre of Playa del Inglés at just 200 metres from the beach. In the surrounding area there are numerous commercial centres for shopping, entertainment and to enjoy the lively night-life. The hotel offers a choice of sunbathing terraces, set around the large heated fresh-water pool, which is equipped with seats and beds with massage jets and a waterfall, in which to relax. ... more   less 
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Also Known As:
Seaside Sandy Beach Hotel Playa Del Ingles
Seaside Hotel Playa Del Ingles
Seaside Sandy Beach Playa Del Ingles, Gran Canaria

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