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All reviewspool barbuy one get one freeair conminute walkreception staffpool viewfree wifi in receptionlos cristianosthese apartmentsbig supermarketself cateringdouble balconymar olaeuro depositcoffee makergreat holidaystreet view
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Reviewed April 2, 2018 via mobile

Absolutely love this Hotel.
The staff, the cleanliness, the position and how relaxing it is but I feel the Marola might have made a massive error in putting room rates up by 30% in 2 years.
I have seen many businesses get a little greedy and eventually it doesn't end well. €85 to €115 is a massive jump for any Hotel. There are now other Hotels in the vicinty offering meals, activities, 2 bedrooms in an apartment, evening entertainment or all 4 for the same price or less. I am very sad to say that Easter 2019 will not be our Marola Family choice only because of the massive price hike.

Stayed: April 2018, travelled with family
4  Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this reviewResponded April 3, 2018

Dear Andrew W
I would like to thank you for your nice comments about our Staff and service.
I hope you can contact with our reservations department and we can help you for Easter 2019.
kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

Another wonderful holiday. Love this place. Staff are amazing. Tommy the bar man will get you talking to other guests and the smile of Katrina behind the bar will make you want to stay there. See you guys next year.
The Legend

Stayed: April 2018, travelled with family
1  Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded April 1, 2018

Dear David T
I would like to thank you for your short but nice words about our Marola-Portosin. I will trasmist your comments to the staff adn we look forward to welcome you in our Hotel soon.
Warmest regards.

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Reviewed March 23, 2018

Spent 10 days here at the beginning of March. The studios are very clean and the beds are comfortable. Constant hot water in the shower regardless of time of day. Didn't use the pool but is a good size, Happy hour at the bar daily between 4 & 5. The barman is very friendly as is all the staff. If I had one criticism it would be the size of the bath towels. One tip, we had a studio facing the road and the traffic noise is noticeable, see if you can book a studio facing the pool. Discovered a lovely restaurant on the main strip called Malibu the food is great as is the ambience. Reasonably priced. For the price this is a good place to stay

Stayed: March 2018
3  Thank sunnysaltash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded March 26, 2018

Dear sunnysaltash
I would like to thank you for writing your short but positive comment on TripAdvisor . We are very happy to know that your experience with us has been positive.
We look forward to welcome you soon.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 26, 2018

It was our second visit to the Marola Portosin and I have to say it was as good as the first. The reception staff were always friendly and helpful and always met you with a smile. You were always guaranteed a laugh and a bit of banter at the bar with Tom. Our studio was comfortable and always very clean. We had a really good holiday there and look forward to going back next year.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank roverjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this reviewResponded February 28, 2018

We are glad to know you enjoyed your holidays in tenerife, please let us know when you plan to visit us again.
kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2018

Lovely management and staff, very helpful and pleasant. Tommy at the bar area very welcoming. Apartments are spacious and housekeeping excellent. Plenty of sun beds and space around the pool areas. Would definitely stay here again.

Room Tip: Low floor with pool biew
Stayed: January 2018, travelled as a couple
2  Thank ElaineWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this reviewResponded January 22, 2018

Dear Elaine
Thank you for takin time to share this comments of your recent stay at Marola-Portosin.
I will trasmit your opinion to all departments and we look forward to welcome you in our hotel soon.
Kindest regards

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