Great hotel the breakfasts was lovely lots of choices.The room and view of the pool was brilliant staff was very friendly & helpful.great area close to everything and right beside the beach nice for long or short walks.More
- Free Wifi
- Free Parking
Great hotel the breakfasts was lovely lots of choices.The room and view of the pool was brilliant staff was very friendly & helpful.great area close to everything and right beside the beach nice for long or short walks.MoreShow less
Dear Audrey C,
Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor.
I´m very pleased to know that you have enjoyed most of our services and staff attention. I will make sure to pass your congratulations to all the staff members and teams you have mentioned, as I am sure they will be more than happy to know of your satisfaction with their service.
I hope to have the chance to welcome you again in future visits to the island.
Do not hesitate to contact us for anything you might need regarding future bookings.
Alejandro Crespo General Manager
I have stayed at the sister hotel Cleopatra's & I would be hard pushed to say which is better. We had a great room with Pool & beach view. very comfortable massive bed. clean & tidy great maid service. Breakfast was vast. pool towels sun loungers step outside the gates and your on the beach. You have a vast amount of restaurants & bars in the area. Safe & fridge in the room with large tv English channels.
very good resorts for the family. Neat and clean pool with own private seafront. we have taken all inclusive package but drinks never been included in it. Also, it is good for short stay because after 3 days, you will get bored with the menu as they just repeat the same food.
will not recommend for long stay holidays.
Hotel in great position. Friendly staff, clean overall. Breakfast good. Rooms are a big negative, very dated. This rates as a 5 star on many sites and unfortunately the rooms would be barely scraping a 3 star. Shame as other than that and the dated exterior a lot is ok.
Stayed here for a week with my boyfriend and his parents.
We have to point out we’ve stayed previously in the adjoining Sir Anthony hotel which is very luxurious and modern, but double the price.
Good points are:
Great central location
Fabulous very large pool
Great sunny balcony after a day sunbathing (pool view room)
Good housekeeping service everyday
Lovely powerful shower
Fresh pool towels daily
Not so good points:
The smell as you first walk into hotel... we think the indoor feature pools need cleaning?
Rooms in desperate need of updating, furniture old and tired.
Just seemed a bit grubby on first impressions which is a shame really as a spruce up would make all the difference.
Breakfast.... hmmmm?? well a bit of a free for all and nothing seemed hot unless you go directly to the chef making eggs, omelettes etc
Fair amount of choice though
Loud music from hotel and surrounding hotel was a bit annoying after a while. We understand there’s lots of activities going on which need music but was a little overwhelming at points.
Service from staff a bit slow and not particularly friendly compared to many hotels in Tenerife
Overall don’t think we’d rush back but haven’t had a bad holiday.
Just back from the med palace , first visit after looking at it for years . we went as a golfing group and we all agreed it was a great hotel . clean although a little dated , staff suburb couldn't be more helpful .We will be looking to return next March .
Thank you very much for taking time to write your comments and share it with other travelers . We are truly happy to know that your stay with us was pleasant .Thank you very much for showing us the point in that we have to continue working hard. All kind of feedback is very important for us it gives us the chance to improve and continue working hard to make our guests holidays an unforgettable experience.
We can only say goodbye with the hope of welcome you again the next March
Warmest regards, Alejandro Crespo, General Manager of Mare Nostrum Resort.