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926
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All reviews premium room daniels bar half board air con plenty of choice pool area busy road family room star hotel every night plenty of sunbeds great holiday breakfast and dinner cleaned every day main road three star reception staff
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Reviewed 4 weeks ago via mobile

Coming to stay at the Catalonia oro negro on 26th April 2019 we are both over 60!but we prefer a higher room if possible a pool view we are celebreting our anniversary and my birthday during our stay if you could help we would be thankful

Stayed: October 2018, travelled as a couple
1  Thank margaretandjimflynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Nice hotel that is pretty close to everything. It sits on a very busy road so request a pool view room. The pool area is ok but a bit boring. No atmosphere. A dress code is required for dinner, why, is beyond me as it's very basic fayre. We went half board but ate out most nights. Breakfast is very good. Staff are nice but extra points go to the reception team, they were lovely. Our TUI rep Ben was outstanding...so helpful and friendly. The rooms are nice albeit a bit dusty, it was 31 degrees though. Ceiling fan is a gift from heaven ! USB ports were handy and the mini fridge too. Not very cold though. Clean towels everyday. Great Service overall. Entertainment hit and miss. Would stay here again.

Stayed: October 2018, travelled with friends
4  Thank Sonja J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Just arrived home from a fab stay at the Oro Negro. After reading some reviews I was a little nervous but it is a great clean hotel with some lovely friendly staff who do their utmost do make your stay enjoyable. The night staff man (wore a scarf) always said good night no matter what time you arrived in. Always plenty of sun beds available(lots stacked up around the terrace) area and bar prices are reasonable. Water is €1.70. Never had an issue with food/choices lots to cater for everyone. I usually stay at the Las Palmeras but would definitely stay here again. Thank you Oro Negro team

Stayed: October 2018, travelled with family
3  Thank Culture799296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 13, 2018

room233 worst room in the hotel,bottom right hand corner overlooking the mobility car park,the service entrance,and all the builders waste.rest of the view blocked out by trees.fridge never worked.reported it,but still hot ,waste of time buying water,or any other food or drink.room very dark and depressing.most other rooms looked brilliant with good views and plenty of light.if you are allocated this room try and change it .shame really everything else was very good .return customers lost

Room Tip: refuse room 233
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
7  Thank soulmanjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 12, 2018

Fantastic facilities onsite - lovely room and surprise welcome pack considering only staying a night - would recommend to anyone or any family - staff and customer service best I have had - nice pool and childrens area and in house enteratinment team

Stayed: October 2018
1  Thank 603douglasl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this reviewResponded today

Dear Guest,

Thank you very much for sharing the experience about your accomodation at Catalonia Oro Negro Hotel.

We are delighted to know that you enjoyed your stay and that the hotel fulfilled your expectations. Your comments are esteemed and they will certainly be shared with our team.

Thank you once again for taking the time to provide us with your valuable feedback and we look forward to host you again soon.

Kindest regards,

Catalonia Oro Negro Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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