Arrived for a two week stay and was given an horrendous room - number 07, with views of graffiti and dumpsters.
The staff were lovely and moved us to another room which was also unsuitable and eventually to a box room on the ground floor which I initially requested but it really was tiny. I met other holiday makers who were all upgraded to a suite where we were downgraded.
A very good location for beach and shops which are only a short distance.
Food dreadful - limited choice and always cold. We informed the staff and reps however they said they'd had no complaints. This was untrue as many people had previously complained.
Rooms were cleaned everyday however beach towels cost 2.50 to change daily. Entertainment very poor quality. This hotel does not merit a four star rating in comparison with other sunprime hotels.
Attached are the photos of the view from our initial room!! What a joke. More
- Breakfast included