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RARMER
KAUFMAN, TEXAS

A great place to stay.

5.0 of 5 bubblesReviewed Jun 10, 2023via mobile
Hotel's Favourite
I met some girlfriends to spend a few days shopping and eating German. When we checked in, the young man at the desk was great at assigning a room since we were a little early. The room was very clean and the beds were comfortable. Breakfast was more than we expected, a very nice selection. We would definitely stay here again.
Date of stay: June 2023
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Agency / Consultant at Sleep Inn & Suites New Braunfels, responded to this review
Responded Jun 13, 2023
Dear Guest,

It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (326)
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Reviewed May 29, 2023 via mobile

Pros...Quiet, exceptionally clean, comfortable beds, micro/fridge,wonderful staff, easy on the budget, close to Gruene, nice pool and hot tub,
Cons...breakfast offerings were limited but it was enough to get your day started.

Our stay was for 3 nights.

Date of stay: May 2023
Trip type: Travelled with friends
1  Thank bagkid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Stewart, Agency / Consultant at Sleep Inn & Suites New Braunfels, responded to this reviewResponded May 30, 2023

Dear Guest,

A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2023

Stayed here numerous times and will recommend to others. Once had an issue that I created but owner worked with me to correct. Have stayed in many Choice Hotels and this one is on par if not better in several places. Stand up owner.

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank randyk653
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Trends, Owner at Sleep Inn & Suites New Braunfels, responded to this reviewResponded March 30, 2023

Dear Randy,

Thank you for an awesome review! It's great to know that despite the things that we still need to improve on, you will still recommend out hotel to other travelers.

Our hotel strives to meet the demands of our guests in a timely manner, and we are pleased to have achieved our objective of providing you with an outstanding experience. We can't wait to share our favorite moments with you again!

Sincerely,
ES – Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2022

Comfortable, clean, good price, complete breakfast, fresh fruit, staff called to see if we had everything we needed. We would certainly go there again. Coffee is good but lots of choices for breakfast.

Room tip: On a Monday night there were few people, so it was quiet.
Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank salsa1942
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Trends, Owner at Sleep Inn & Suites New Braunfels, responded to this reviewResponded November 8, 2022

Dear Guest,

We appreciate you taking the time to highlight the positive aspects of our hotel in your review. We are happy to have met our goal of giving you an exceptional experience. Our hotel works hard to promptly satisfy the needs of its guests. We are eager to share more of our favorite experiences with you.

Sincerely,
ES – Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2022 via mobile

The room was fairly big and the bed was comfortable. It did the trick for the night, but probably wouldn’t stay here again. The entire hotel needs to be updated. They wanted to charge $30 to check-in early, to which we declined and went to buy some beer and go to Buc-ee’s.

Room tip: Don’t plan on checking in early without a fee
Date of stay: September 2022
Trip type: Travelled as a couple
Thank KevinJukes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Trends, Owner at Sleep Inn & Suites New Braunfels, responded to this reviewResponded September 14, 2022

Dear Kevin,


We appreciate the positive comment you gave about your stay in our property.

We are very pleased to hear that you had a pleasant stay with us. We are upgrading our facilities, and we are excited to provide you with a better experience!


Sincerely,
ES – Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 16, 2022 via mobile

Great place to stay when visiting family in town. Nice working indoor hot tub & pool area.
I visit many places that get rid of their hot tubs so always nice to find a working one.
Great, clean room with a nice breakfast. And I can see Buc-ees outside my window across IH35. Lol

Date of stay: December 2021
Trip type: Travelled solo
Thank Steveradioguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Trends, Owner at Sleep Inn & Suites New Braunfels, responded to this reviewResponded July 21, 2022

Dear Guest,

We appreciate you taking the time to provide a positive evaluation of your time spent at our hotel.

The contentment and happiness of each and every one of our guests is extremely important to us. It's a tremendous compliment that you believed our hotel was nice, tidy, and had a good breakfast selection. We promise to consistently providing great services to make our guests happier. We are forward to welcome you back as a guest.

Sincerely,
ES – Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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