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LoriandRobert

week long stay

3.0 of 5 bubblesReviewed Dec 10, 2019
Cant beat the price and location. Will stay again. Older hotel with some updating but rooms were kept clean and staff is very accommodating. The upstairs appears not to be used and is not updated but that had nothing to do with our room so I wasn't concerned. Hey, Plenty of parking!
Date of stay: November 2019
Trip type: Travelled with family
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spatel712, Guest Relations Manager at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, responded to this review
Responded Dec 12, 2019
Thank you for your recent stay with us. We appreciate your business and for you taking the time to post your kind comments. We look forward to serving you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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22 - 27 of 470 reviews
Reviewed November 19, 2019

We booked due to the budget prices for Wurstfest and would do it again for the price if there wasn't a better deal. The room was clean but very basic and not good circulation of the vents. On multiple occasions, the maids were unprofessional - we would walk by and they were very outspoken and cursing about how much they didn't like management. While that might be all true, there's no need to discuss around guests. The employees were never friendly.

On the ride home from the shuttle bus for Wurstfest, there were many people who mentioned that they stayed at Baymont the previous year and hated it, but personally I found it fine for a budget hotel (we weren't in the hotel very much apart to sleep).

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nancy N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spatel712, Guest Relations Manager at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, responded to this reviewResponded November 21, 2019

Thank you for your recent stay with us. We appreciate your business and look forward to serving you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 3, 2019 via mobile

Enough said. Black mold in shower. Bed good, breakfast not too good. Overall ok until we showered and saw black mold. Have stayed there for many times but mold is not good!! Been painted over !
Baymont, step it up!!

Date of stay: November 2019
Trip type: Travelled with family
Thank Reba003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spatel712, Guest Relations Manager at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, responded to this reviewResponded November 3, 2019

Thank you for your recent stay with us. We appreciate you taking the time to post your comments. Your concerns will be addressed. We look forward to serving you better in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2019

Very good quality for a great price, definitely will go back if I'm ever in the area! Breakfast was a little dry could have had more selections but overall it was perfect! Good location. The staff were not friendly but kind when spoken to.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kaseyren0lds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spatel712, Manager at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, responded to this reviewResponded September 26, 2019

Thank you for your review. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2019

What a great find! Very warm and welcoming, we were looked after better that we could have anticipated. Always there to help or give us advise. The lovely couple couldn't do enough for us. 1 night turned into 3 on our road trip of America :)

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Robert S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spatel712, Owner at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, responded to this reviewResponded September 22, 2019

Thank you for your kind words and we are happy to hear you enjoyed your stay. Please come back and visit us sometime in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2019

When Checking in the front desk was cussing up a storm on a personal call.
When we got to our room we found Black Mold on the wall.
Went to the front desk where she then gave me a key to check out a room upstairs. when doing so I go up check the room and a couple then follows behind me and goes into that pre-opened room (yes door was wide open no need for key) and shuts the door. So going back to front desk I inform the lady and she was like but was it suitable...My kids and I will not go into a room after a couple has been in there so no its not suitable! we then get moved to handicap room with little dead bugs in the shower. So off I go to get cleaning Supply! I am not the type to get refunds or make a big deal but this one was a little much. I love the

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rosemary V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spatel712, Guest Relations Manager at Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189, responded to this reviewResponded September 4, 2019

Thank you for your recent stay with us. We apologize for any inconveniences you encountered and your issues will be addressed. We look forward to serving you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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