If you are looking for a decent place for the money, this would be fine! EXCEPT for the fact that the OWNER, Mr. Patel is a LIAR and the maid staff are thieves. We left after one night because even though they say they are pet friendly, you cannot leave your pet to go out to eat or float the river. We checked out and found accommodations elsewhere, same price. After being gone 6 hrs, we realized that in the haste to check out, we left our camera battery and charger plugged into the wall. We returned back to the hotel, the room had been cleaned and had not been occupied other than by the maid. The charger and battery had been taken, either thrown away or stolen. Typically, when you leave items behind, they are taken to a lost and found but not here! $115.00 loss on the charger and battery, police report filed on the maid! When you call the same NATIONAL 1-800 number they tell you that you are out of luck because it is independently owned. WORST HOTEL EXPERIENCE ever! All other hotels in New Braunfels, Tx were 90% occupied, there were only 5 rooms in this hotel occupied, very creepy! The room smelled of mildew and I would NEVER suggest this hotel to anyone that is wanting a decent time while in New Braunfels! Frank, the desk clerk, is Mr. Patel's puppet!
- Official Description (provided by the hotel):
- Welcome to the Red Roof Inn New Braunfels in Texas! This hotel is a pet friendly, family friendly hotel. Visit the fabulous area attractions such as Schlitterbaun Waterpark, The Market Place, Landa Park, the Exotic Animal Park, Verizon Amphitheater, Canyon Lake, Texas Ski Ranch and Guadalupe River State Park while in New Braunfels. This hotel is also conveniently located near the Christus Santa Rosa Hospital, Central Texas Medical Center, Texas Lutheran University and the San Antonio Airport. The newly renovated Red Roof Inn New Braunfels offers a free continental breakfast, an outdoor unheated pool, free WiFi, interior and exterior corridors, a conference room, spacious suites, and a coin laundry facility. Select rooms offer a microwave & refrigerator (a nominal fee may apply; please inquire). Complimentary coffee-house style coffee, tea are also available in the lobby. One well-behaved family pet per room is always welcome. ... more less
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