We booked Valentine's weekend and contacted the Owner when we arrived in town regarding parking. We never heard from the Owner. We knocked on the cottage door, rang the door bell, and called the Owner's phone twice and never received an answer. We found it very odd for an owner not to be home or answer their phone. We walked down to a restaurant for an early dinner when the Owner called demanding we return to the cottage to checkin immediately because she haven't ate all day! Owner was aggressive, rude and very unprofessional.
With this strange behavior, we informed the Owner that we declined to stay at the B&B and she said, "whatever y'all want to do." Another strange response from an Owner of a B&B. Immediately, we were overcharged for the room (that we didn't stay in). We were willing to take a financial hit to keep from experiencing this Owner, but not be overcharged! Not to mention, we noticed the hot tub with dead weeds sticking out of it.
Big problem is the Owner. Can't really say what the B&B itself is like inside.
- Official Description (provided by the hotel):
- Beautiful rooms, comfortable beds, delicious food in oldest house in Gruene. WIFI, fridge, robes, hairdryers. A furnished porch and a pergola in the garden are ideal for visiting friends or just relaxing. Hot tub area, secure storage for bikes. Welcome to your new favorite place to stay! ... more less