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85
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All reviews truck stop room was clean courteous staff could have been better late afternoon yogurt check in was easy visiting family bathroom floor i highly recommend this hotel breakfast items easy access eggs washing admission draperies interstate
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Reviewed July 9, 2017

This is the best hotel in Orange Texas.We had a family reunion and the family stayed here and we were not disappointed first minute. The staff starting with the manager Debbie were outstanding and treated the family great. My family stays here every time we come but the family finally tried it and now they like it too.

  • Stayed: July 2017, travelled with family
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Thank hjack24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 25, 2017

Dear hjack24, Thank you for the incredibly nice review! It was a pleasure having your family stay with us. Sincerely, Debra

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Reviewed June 17, 2017

The staff was extremely professional and courteous. Everything was nearly perfect. The cleanliness , climate control, and amazingly personal staff made it feel like I was visiting family. Couldn't have asked for any better service or accommodations.

  • Stayed: June 2017, travelled on business
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Review collected in partnership with Best Western
Thank 417earles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 19, 2017

Dear 417earles, Thank you for the great review! Everyone at the Best Western Orange Inn & Suites takes pride in their work and it shows by how pleasant our customers are. We are are appreciative of anyone who takes time to leave a friendly review and love that you feel part of our family now!

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Reviewed June 12, 2017

We stayed over here one night, and it's all you need for that. The staff were helpful, the rooms were updated and clean, and the breakfast perhaps a step above what you'd normally expect (maybe just because they had hot sauce and salsa, this being Texas). The pool looked a little on the small side, but wasn't busy.

  • Stayed: June 2017, travelled with family
    • Value
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Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 1, 2017

The property was well maintained, the staff was very attentive and friendly. The location was not central but it was fine especially with construction closer to town. The only negatives were the AC in the room being extremely loud, keeping us up, and the bed was not high quality. Uncomfortable.

  • Stayed: May 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank travelmom001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 2, 2017

Hi Travelmom001, Thank you so much for the good review! We are very happy to hear that our staff was very attentive and friendly. I am so sorry to hear about the AC in your
room. I have contacted the maintenance department to make sure this issue is fixed. Hope to see you again soon!!

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Reviewed June 1, 2017

We were in Orange for my granddaughter's high school graduation and spent time visiting family and friends. The front desk staff was very accommodating after a reservation snafu by a third party planner. One of the nicer hotels in your travels. Food bar at breakfast is Awesome! You will not find better staff serving the hotel anywhere else you travel. Spent a week there and was well pleased with everything and everybody.

  • Stayed: May 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Stan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 2, 2017

Dear Stan W, Thank you for the great review! I am so happy you was pleased with your stay. Hope to see you again soon! Sincerely Debra

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