Thank you to new employee Sierra. I arrived after driving over 8 hours. I was tired, I could barely walk from driving so far, and all I wanted was a nice comfortable bed to rest before celebrating a granddaughter's birthday that evening.
Sierra was very polite and courteous. She checked my rewards and AAA to make sure I got the best rate, and even when she had a little trouble getting the system to accept my information, she remained so caring and concise. She told me she was going to call her supervisor because she wasn't sure what she needed to do, as she was new to the job. I appreciate her admission that she was unsure and needed guidance! I spoke briefly to her supervisor the following morning to commend her for her efforts! She is an asset to Best Western, Orange! I returned 4 nights later to get the much needed rest before that 8+ hour drive home! The beds were great, the room was very nice, clean and quiet! The breakfast was general complimentary breakfast fare and had a nice selection. I will stay at this property each and every time I am in this area! Thank you again, Sierra for seeing to the needs of and old, stiff Grandmother on two nights in one week! I appreciate your kindness!
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Orange Inn & Suites. You will find Southern hospitality at its finest at our Orange, Texas hotel. We are a 100% smoke-free hotel. Conveniently located off of Interstate 10 at Exit 873, we are close to the Delta Downs(R) Casino and Racetrack. We are in close proximity to many of the area businesses, refineries and chemical plants. You can explore many nearby attractions, such as The Stark Museum of Art, Shangri La Botanical Gardens & Nature Center, Lutcher Theater of the Performing Art, the USS Orleck Naval Museum, Lamar State College - Orange campus and the George R. Brown Convention Center Houston. There are also several parks, retailers, restaurants and golf courses that line the community, including popular eateries like Olive Garden(R) and Red Lobster(R), as well as specialty stores in the Crockett Street Entertainment District. Relax in the seasonal outdoor pool, or keep up on your health in the fitness center. Other notable hotel amenities and features include a free full hot breakfast, a free daily newspaper, free wireless high-speed Internet access and free local calls. Our guest rooms come equipped with a coffee maker, hairdryer, iron and ironing board, flat screen television, pillowtop mattress, microwave and a refrigerator. Keep productive during your business stay and enjoy access to the business center that includes a copy machine and fax services for a nominal fee. Enjoy Texas-size hospitality at the BEST WESTERN Orange Inn & Suites. Make a reservation with us today and let us exceed your expectations. ... more less
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