We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (39)
Filter reviews
39 results
Traveller rating
24
9
2
1
3
Traveller type
Time of year
LanguageAll languages
24
9
2
1
3
Show reviews that mention
All reviews top floor closing time clean rooms lobby refineries port elevator gym microwave
Filter
Updating list...
5 - 10 of 39 reviews
Reviewed June 7, 2018 via mobile

Very comfy bed! Slept the whole night, hotel is nice and quiet. Hotel staff is friendly and accommodating, the room is clean with large mini fridge, micro, and couch in room. I recommend staying here.

Date of stay: June 2018
Trip type: Travelled on business
Thank H5922RNmichaelv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharma1111, Guest Relations Manager at Quality Inn Pasadena, responded to this reviewResponded October 23, 2018

Hello!

Thank you for choosing to stay with us. We are over joyed to see you enjoyed your time with us and have ranked us well. We do try to provide the very best for each and every one of our guests, right from the time they Check-In all the way to Check-out we want everything to run smoothly. Our entire staff works on the mission statement: That our customer comes first!

Have a great day and we hope to see you at the property soon.

Warmly,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 12, 2018

Staying here for work and the beds are so comfy! Breakfast has a variety of choices. The staff is very friendly. Elizabeth always greets me with a smile and small talk every evening when I walk into the lobby after I get off work.

Room tip: Comfy beds
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Mrtnez10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharma1111, Guest Relations Manager at Quality Inn Pasadena, responded to this reviewResponded October 23, 2018

Hello!

Thank you for choosing to stay with us. We are over joyed to see you enjoyed your time with us and have ranked us well. We do try to provide the very best for each and every one of our guests, right from the time they Check-In all the way to Check-out we want everything to run smoothly. Our entire staff works on the mission statement: That our customer comes first!

Have a great day and we hope to see you at the property soon.

Warmly,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

I loved the fast and friendly check-in, staff was great!. The room was huge, we loved being by the pool. Breakfast was the best I've seen and it was well maintained. Restaurant view from the top floor with the tingling light as the sunset hits the refineries are amazing! We were amazed with the portions. We had a great time and would come back again!

Room tip: High floor or by pool
Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
1  Thank carlosabrego85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharma1111, Guest Relations Manager at Quality Inn Pasadena, responded to this reviewResponded April 17, 2018

Hi Carlos!

Thank you for taking the time to review us. We are happy to see that you enjoyed your stay with us. From the room to all the amenities. Nothing makes our day like our customers enjoying their stay. Thank you for making our day!

Warmly,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 26, 2018

Just wanted to say that I enjoyed my stay. The staff was very professiona and the restaurant located on top of the building was Really good. I ordered the steak do it was awesome. My room was always clean and when I asked for directions the front staff was very knowledgeable. Thank you everyone and I will be back.

Room tip: The top floors are the best, you can see houston
Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank cvillarreal74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharma1111, Guest Relations Manager at Quality Inn Pasadena, responded to this reviewResponded March 27, 2018

Dear Valued Guest,

Thank you very much for appreciating our core service offerings and explaining the hard work we put in providing exceptional customer services to all our guests.

As a gesture of gratitude for your loyalty towards our brand, we will be providing you with a free round of drinks/ free lunch coupon to be redeemed at the bar/restaurant when you visit again.

Please contact the Hotel front desk directly before you make your reservations again so we can provide you with a more customized offer. We look forward to welcoming you back and make your stay more delightful and a memorable one.

With warm regards,

Suchet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2018

Rom was clean and spacious. All staff were very friendly and helpful. Breakfast and restaurant food excellent, as was service. Nikol is restaurant was particularly helpful and friendly. Restaurant manage Chris was also very friendly. Front desk staff were very helpful. Good location.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Fay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharma1111, Guest Relations Manager at Quality Inn Pasadena, responded to this reviewResponded March 27, 2018

Dear Valued Guest,

Thank you very much for appreciating our core service offerings and explaining the hard work we put in providing exceptional customer services to all our guests.

As a gesture of gratitude for your loyalty towards our brand, we will be providing you with a free round of drinks/ free lunch coupon to be redeemed at the bar/restaurant when you visit again.

Please contact the Hotel front desk directly before you make your reservations again so we can provide you with a more customized offer. We look forward to welcoming you back and make your stay more delightful and a memorable one.

With warm regards,

Suchet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews