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All reviews ordered a la carte shops at legacy front desk sitting area full service restaurant partial wall microwave and coffee maker excellent dining options choice hotels great hotel meeting place living space directly across the street great room hot tub water pressure in the shower special thanks
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Reviewed August 23, 2018

If we're travelling anywhere in the vicinity of Plano or Frisco Texas, we'll definitely stay at this hotel again. Huge room (all rooms are suites) with comfortable bed. Staff was amazing...from the chef, Gema and the server that helped us, Ariel to the front office manager, Jesse Cordova. We've rarely been to a hotel where everyone treated us like we were extra special. Each of these staff members are truly assets to the company. Extra special service for breakfast with gourmet-style menu options that are both 'healthy' and delicious.
PLUS...Applause to the hotel owners and developers for the extra efforts to make this hotel environmentally friendly. Some hotels say they want to help the environment by not changing the sheets and towels everyday but this hotel takes extra measures. They have recycling bins on each floor for guests to participate in the recycling efforts. It is our understanding that they even use recycled materials as much as possible in the carpets, landscaping, etc.

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Mike-Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana K, Guest Relations Manager at Cambria Hotel Plano - Frisco, responded to this reviewResponded August 31, 2018

Dear Mike and Pam.
Thank you for taking the time to respond to our survey and for the kind words about our staff and our green efforts. We pride ourselves on having a friendly hospitable staff who are aware of our Green initiatives to make the environment better and to espouse the 'reduce, reuse, recycle' philosophy. I will be sure to share you comments with the team and let Chef Marcelus and his team know that you enjoyed their breakfast offerings. We look forward to seeing you again when your travels bring you back to Plano.

Kind Regards,
Mariana Kerr
Assistant General Manager
Cambria Hotel Plano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 9, 2018

I had an amazing stay, luxury for a low price it's in a clean safe neighborhood. Surrounded by a huge outdoor mall right across the street. There are a lot of variety of restaurants surrounding an great views late night pool room has amazing privacy. Asst. GM Mariana Kerr was amazing and made our trip, very much caring and lovely we love her EXCELLENT customer service she is the reason why we stayed here and we enjoyed every bit of it we will be back. Mariana Kerr is very knowledgeable and sweet.

Room Tip: all rooms are great
  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank unlv21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana K, Guest Relations Manager at Cambria Hotel Plano - Frisco, responded to this reviewResponded August 10, 2018

Dear unlv21,
Thank you for the 5-Star rating and thank you for the for the kind words about our hotel. I'm glad you found the location convenient and were able to enjoy our pool. Thank you for the compliment as well. Excellent Service is our goal her at the Cambria Plano and I am happy to have been of service. We appreciate your business and I am happy to hear that you will be returning to our hotel. We look forward to providing you the same level of service you experienced on your most recent stay with us.

Sincerely,
Mariana Kerr
Assistant General Manager
Cambria Hotel Plano





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Reviewed July 24, 2018

We arrived around 10:00pm and stayed here using Choice Hotel points. We thought this place was very nice and our room was spacious and it had a great view out of our windows. Parking was plentiful and well lit. Internet speed was really good and fast. Of all of the places I've stayed at this year, the staff here was probably the nicest. If I was in the area again, I would look into staying here.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana K, Guest Relations Manager at Cambria Hotel Plano - Frisco, responded to this reviewResponded July 25, 2018

Dear Michael,
Thank you for the 5-Star rating, taking the time to give us your valuable feedback and for the kind words about our hotel. I'm happy to hear that you found our rooms clean, spacious and comfortable and he amenities, including the parking, and internet speed convenient and to your liking. We look forward to seeing you again when your travels bring you back to Plano.

Kind Regards,
Mariana Kerr
Assistant General Manager
Cambria Hotel Plano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018 via mobile

Cambria Hotel Plano was my home during 10 nights of a business trip at the end of June. I have no complains. They let me to early check-in after a long flight arriving early in the morning. Breakfast was good, room was new and clean. It was a great experience.

Stayed: July 2018, travelled on business
1  Thank Marcelo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana K, Guest Relations Manager at Cambria Hotel Plano - Frisco, responded to this reviewResponded July 11, 2018

Dear Marcelo,
Thank you for taking the time to respond to our survey and thank you for the kind words about our breakfast and our rooms. I'm glad you found the Cambria Plano your "home away from home" for the 10 days you stayed with us. We look forward to you staying with us again when your travels bring you back to Plano.

Sincerely,
Mariana Kerr
Assistant General Manager
Cambria Hotel Plano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2018

I stayed here for 2 nights on a business visit. The hotel is comfortable and the rooms are spacious. The hotel has a restaurant and bar which is a huge plus. The service was good and the staff were friendly and helpful. overall a pleasant stay

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank NirajBasotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana K, Guest Relations Manager at Cambria Hotel Plano - Frisco, responded to this reviewResponded July 5, 2018

Dear Nira,

Thank you for taking the time to respond to our survey and thank you for the kind words about our staff. I'm happy to hear that you found them friendly and helpful. I'm also glad to hear that you were able to enjoy our restaurant and bar and that you also found the rooms comfortable and spacious. Your satisfaction is important to us and your feedback is a valuable tool in our efforts to continuously improve. Thank you for your business and we look forward to seeing you again when your travels bring you back to Plano.

Kind Regards,
Mariana Kerr
Assistant General Manager
Cambria Hotel Plano

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