Nice hotel in very good location. Very friendly front desk personnel. Clean rooms in very good condition. Nice outside sitting arrangement in case somebody wants to sit outside and enjoy warm weather in February. Yes the weather was warm. Hot breakfast served every morning.More
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We had a great stay at the hotel. It was a busy weekend but surprisingly quiet. It was a great value for what we paid. I booked directly with the hotel and received a 10% discount for being a first time customer, thought that was very generous. The cabanas and pool were very nice, relaxing and comfortable. The front desk was very friendly at check in and check out. We will stay at the hotel again.
PS - the hot breakfast was very good.
Dear Guest,
Thanks for your nice comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.
Sincerely,
Hotel Manager
My husband and I made last minute reservations and were pleasantly surprised. Very clean, updated rooms. Stayed in a standard queen which had small fridge and microwave. Walking distance to everything which is always a bonus for us. Nice pool and cabana area but hate that there is a strip mall that backs right up to it. Tried using the pool but the workers from the restaurant were having their smoke break which made it a bit uncomfortable. Some tall plants along that wall would really help. All in all a good value. Would definitely recommend this place.
Dear Guest,
Thank you for providing the review. I am pleased that you had a friendly front desk staff and clean room. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. It's nice to know that you would recommend us and we look forward to serving you again soon.
Sincerely,
Hotel Manager.
BED BUG ALERT!!! If you want to see what staying in this disgusting hotel will do for you look no further than the bed bugs that will suck on your blood all night long. Special thanks to the front desk employee who said he wouldn’t wake the manager before 8am because “it’s not that important” and “he had a long day.” You know who had a long night? Your guest!!! And shoutout to Josh the manager who lied and said this establishment has never had bed bugs in 14 years (recorded on tape) when in fact this “hotel” was renamed from “red roof inn” which has bed bugs reviews no less than 6 months ago. Josh SHOULD have comped our room, instead he claimed that he went into the room and saw no bedbugs after we left. That’s funny you didn’t see the blood stained sheets that were left at the front desk with at least SIX dead bed bugs we killed in them? I think not. We’ll now be looking into litigation.
Hello Guest,
I am sorry to learn about all the inconvenience you had to endure.
Our sincere apologies.
We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations.
You will have a nice stay next time. Request your understanding.
Sincerely,
Hotel Manager.
Its not a "hotel" its a motel, but you get that if you look at the pictures. So, discount the reviews that blast this place for being a motel. Very clean rooms, very updated and renovated furnishings. The free breakfast isn't much, but it is free! LOL Right in the middle of the Part A tourist area, can drive to any place within 5 minutes. Good value for the money... we'd go back.
Dear Guest,
Thank you for taking a chance and staying with us. We are glad that you liked the clean rooms and valued for your stay. You can trust us to ensure that you will have a wonderful experience We never stop working to be the most pleasant hotel in the area. We look forward to serving you again in the future.
Sincerely,
Hotel Manager.
The best hotel in Port A! They are so accommodating and go above and beyond to help make their guests feel welcome. Especially our group, who is primarily individuals with special needs. Thank you Oceans Edge for all you do!
Dear Guest,
Thanks for the stay and expressing your satisfaction through the review.
We cherish your long term patronage and it’s our privilege to have clients like you.It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality..Hope to see you again soon!!!
Regards,
Hotel Manager.
