We spent two nights here. Desk clerks were great. Very service oriented!n Room was standard HIE, but it was very clean and bed was comfortable. Breakfast could use some improvement- perhaps yogurt with less sugar; decaf coffee, and some healthy breads. But overall it was a good place to stay for our trip.
Booking.com
Stayed her a few times before Harvey & very happy it remains in business. Property appears to have focused management, unlike MANY similarly priced hotels/motels, along with friendly & engaged employees & good housekeeping. Breakfast items were totally stocked, & the area was neat, tidy & organized, which is NOT always the case with HI Express properties. Definitely sets an example for other IHG & similarly priced properties. Look forward to returning.
Excellent stay.
When we arrived our original room had wet carpet likely due to a leaky refrigerator. The staff immediately moved us to another room of the same size on the third floor no questions asked.
The room was clean, comfortable, smelled good.
Comfortable bed, nice countertops in the seating area.
No noise at night from other guests or cars outside.
Clean pool, the hot tub wasn’t as warm as expected, however with a quick mention the staff adjusted something and the water in the tub heated right up.
.3 miles/.4 km from the ocean.
Good breakfast. For sure would come back again.
For the price and location, features it’s hard to top.
We were here for two nights in mid-week as April was winding down. The hotel, like the town and the beach at large, was quiet and uncrowded. For retirees, mid-week after spring break and before schools let out for the summer is the best time to visit the Texas beaches.
The breakfast offerings were as minimal as minimal can get. On the first morning, they were down to cinnamon rolls and biscuits and gravy. This is a testament to the supply chain shortages that have hammered many hotels nationwide. We opted the next morning to stop at Donut Palace on our way out of town. No shortages there.
Our room was clean as well as quiet, and had the expected comfortable IHG mattresses and pillows. The room also had 2 safes (both inoperative), a microwave and mini-frig. The latter lacked a freezer element for our stash of dry ice, but the staff (nice people throughout) laid it up for us in one of their freezers. Thanks!
The real draw for us here was the great outdoor pool and hot tub. The pool was a bit chilly in the shadows of mid-morning, but by 11:30 the pool was bathed in direct sunlight and proceeded to warm up nicely. We put both to good use on both days.
We look forward to staying here again.
There was Blood on sheets, toilet smelled like sewage and poor customer service. We were blamed for a clogged toilet and had to use a plunger all night long just to flush. There was no active managers on duty.
Hi angieo795,
Thank your visit to Holiday Inn Express & Suites Port Aransas/Beach Area. Our personal strive to provide a quality stay in an environment of peace that everyone can enjoy.
I saw your comments and I am sorry for the issues that you had the stained bedsheets, staff, and toilet among other things. I know this is not what you expected from a quality chain like ours. I forwarded your message to our local area managers. We have evaluated them and established measures to prevent these issues from annoying our future guests. I send you a private message so we can discuss more your stay.
I invite you to come and visit us on your next travel adventure so we can host your next memorable experience.
Regards,
Oscar C.
Case Manager
IHG Service
Was greeted at checkin, staff was friendly and receptive, very professional, and check in was a good experience. The particular room that we were assigned was third floor and the elevator was extremely loud and disruptive in this room, since I had already spoke with the staff, I was told that they were at capacity. The elevator smelled horrible, and the breakfast was not appetizing in appearance, to the point of not having any desire to eat it.
