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“Good food”
Review of Chili's

Chili's
Ranked #42 of 115 Restaurants in Port Arthur
Restaurant details
Reviewed March 12, 2018 via mobile

I like chilis. For some reason it is not the busiest restaurant in the area which is good for us as wait is never bad. But food and waitstaff are top notch

Thank Texas451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 35 reviews

Reviewed January 2, 2018 via mobile

We go to Chilis now and then because we like their food. But every time we go, they are out of several things. This is a restaurant, right?! Rumor has it the manager orders the bare minimum on supplies . Yesterday they didn’t know id they had enough chili when i ordered a cup. They were out of most soups by late lunch time. They were out of coffee on a cold day. Last time we stopped in for dessert and coffee, they were out of coffee. Upper management needs to know about this so it can be fixed, or Chili’s is going to keep losing business.

Thank Nicole V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2017 via mobile

I ordered the Margarita chicken dish. With the exception of the fries, the dish was served cold. No flavor and cold. The chicken was fatty and wasn’t cooked well. The dish was reheated and apologies were rendered.

My husband ordered the Salmon with the loaded potatoes and rice. The Salmon was great but his potatoes were cold and the rice was missing from the dish. The potatoes were sent back and came back cold and lumpy. The rice was nothing special. The kitchen must do a better job.

The manger took the meal off of our ticket along with our drinks. I’m glad he made this disaster right. Our ticket was about $12 and I felt that this was fair for the food we did eat. The restaurant was freezing during this dinning experience.

Thank lenaturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 9, 2017

We went to the Port Arthur Chili's over five years ago and the service was horrible so we haven't been back. We saw an add on TV about Chili's ribs and thought we'd go again. The food, including ribs, was very good but the service was horrible. The restaurant was almost empty. So here's a clue for management. If you have good food but your restaurant is empty, it might be your service keeping customers away. The waitress took forever to come to the table and then she even had a slower gear when it came to getting the bill, to-go boxes, and the check. I never did get a refill on water. Maybe in another five years we'll give it another shot.

    • Value
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    • Food
Thank RobbieB935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 10, 2017 via mobile

Being one of the first opened restaurants in the area we ate there multiple times last week. Limited menu but everything was clean and fresh. Great job getting back up and running.

Thank wick1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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