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“Bug City in Stafford Texas”

Sugarland Extended Stay Hotel
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Sugarland Extended Stay Hotel
Ranked #17 of 17 Hotels in Stafford
Reviewed 14 June 2017

If I could give it zero stars, I would. I booked for a week in May and stayed only 1 night because there were bugs in the room. I checked out the next day in the afternoon and asked for refund on the remaining days but was told there could not be any refund because we signed a week contract. The Orkin man was standing in the lobby and went to the room to check for bugs. It was reported back that no bugs could be found. But they were not looking at night when lights were out. I tried to contact someone in corporate office, but no one would respond.

Room Tip: My room was terrible...so I have no good tip. I wish I had pictures of bugs to share.
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  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Service
Thank pdebault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 April 2016

Overall, my stay was interesting and things went well. It is an interesting neighborhood where you should be fully aware of your surroundings and interactions. The service is adequate, however the security should be improved. Make sure you lock your doors.

Room Tip: Choose a floor on the top level so that you don't hear your neighbors above you.
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  • Stayed: April 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Rockey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2015 via mobile

Do yourself a favour and do NOT stay here. This place is filthy and disgusting with terrible customer service. It looks nothing like the pictures. They only provide one towel per person per week! And housing is only ONCE A WEEK!!

Stayed: May 2015, travelled with family
1  Thank Vtron88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sugarland Extended Stay Hotel

Address: 11620 Lebon Ln, Stafford, TX 77477-2834 (Formerly Sun Suites of Stafford)
Region: United States > Texas > Stafford
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 17 Hotels in Stafford
Price Range: $58 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sugarland Extended Stay Hotel 2*
Number of rooms: 147
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