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Best Western Temple Inn & Suites
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Reviews (187)
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All reviewstexas roadhouseroad constructionscrambled eggswould definately recommend this hotellast minute bookingfruit and yogurtpassing thruheavy constructioncall aheadhelpful with directionsexceptional valuemissed breakfastroom was largebiscuitsfantastic hotelevery monthcontinental breakfast
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Reviewed June 1, 2011

We stayed four nights over the Memorial Day Weekend. The facility is clean, well maintained, and priced right. The staff was beyond friendly and the breakfast was a step above continental. I would recommend this hotel for anyone looking for a place to stay in Temple.

  • Stayed: May 2011, travelled with friends
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2  Thank Andiecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 16, 2010

I'm a med student staying in this hotel for the summer for work, and I have now been in this hotel for three weeks, so I guess I should share my opinion since I pretty much know this place inside and out by now. I am staying in the King suite, which comes with a very tiny kitchenette--fridge, small extra sink, and a microwave, although I think all the rooms come with a fridge and a microwave. It's big and has a couch and table, but the regular rooms are much smaller and don't have the living area. They're not bad sized, though.

First off, the staff is for the most part helpful and easy to work with. Of the few issues I've had--ranging from a room swipe card not working, to needing change for the on-site washer and dryer--they were eager to help me out. All of the front desk staff are men, and a few of them seemed to be creepers, but it wasn't really a big deal. All the doors except the front one require the room card for entrance, so it's pretty safe, there haven't been any car break-ins that I know of, but I definitely wouldn't be stupid by leaving any valuables in the car anyway, I mean this hotel is right on I-35...

My first impression of the room was that it smelled, and it still does every time I come back to it every day. It smells like a locker room--like sweat and musky. But it's VERY clean, so I just burn some incense and that seems to have helped some, though that old-person smell still lingers. They just renovated this place a few years ago I believe--new carpet, granite in the bathrooms, and the furniture looks new too. TV's aren't flat panel, but I wasn't expecting that from BW. The two biggest annoyances I have with regard to the room are that the toilet flushes as loud as the ones on airplanes and cruise ships do. Seriously, every time I have to go, I feel like I'm going to wake up the whole floor. Yet I haven't heard any toilets flushing from other rooms, so I guess it's not an issue, but just beware when you do flush it for the first time to brace yourself, it's a tsunami. Secondly, the in-room air conditioning is not central A/C but comes from a window unit. In fact, I have a feeling that's the reason the room smells like mold. And it can be loud at times.

As for noise, it's really not a problem. In the past three weeks, I have heard NO loud conversations, sex, car alarms at 5 AM, or blaring music from guests in other rooms, so that's great, especially for people on business like me who need their sleep. I'm pleasantly surprised, actually.

There is a small pool, and every other day or so I'll see a group of people in it. It looks clean, and there is a truck with a chlorine tank that comes frequently so that must mean it's being maintained. There's also a small fitness center, but its totally lame. 1 treadmill that looks like it was made in the '70s, a bike, and that's about it. Personally, I have not gotten in the pool, nor have I tried out the "fitness center," and I doubt I will.

And, of course, this review wouldn't be complete without commenting on the breakfast.....they serve the same exact things every day, which of course for people staying here for only a day or two that's perfectly fine, but of course I've gotten tired of it all already. Anyway, breakfast choices include biscuits and gravy, scrambled eggs (of course they're powdered, but I'd say they're still edible), there's a waffle iron, cereal, pastries, bagels, muffins, and fruit (apples and bananas). And that's it. The pastries are pretty good, but the biscuits and gravy are nasty.. Waffles are good, they're the best choice, I think. Haven't tried the cereal yet. There's a big plasma TV in the breakfast room (which is really just part of the lobby), and it's tuned to Fox News every morning. There is also a stack of USA Today newspapers, which is nice. Coffee downstairs is Folgers (yuck), but, actually, the coffee in the rooms is decent, which is also an important thing for me. One thing I'll mention, there's an Indian guy on the staff, and I don't know what his job is exactly, but I think it is to patrol the breakfast bar, because every morning I've been down there getting a waffle and a paper, he's there being awkward. Maybe it's just awkward that I've been here more than a few days and he's wondering what the hell I'm still doing here.

Oh, there's internet in the rooms. The ethernet hookup doesn't work in my room for some reaosn; however, wireless works, and it's pretty fast. Also, there are NO pets allowed at this hotel, anywhere. And definitely do not smoke in the rooms. If you do, they'll charge you $100. (Honestly, I think the smell of smoke in the room would be preferable to what it smells like now.) Oh, and the cleaning ladies watch spanish TV when they clean. Everyday I come back to the hotel from a day at work, the TV is on galavision.

Overall, it's not a bad hotel. Looks clean, is safe, and it was the cheapest hotel I could find that offered breakfast but wasn't a total dump. I also considered other nearby hotels, including Knights Inn, Stratford Inn, La Quinta. All are similarly priced by they are GROSS, stay away from them at all costs. For the $50-60/night price range in Temple, I think BW is definitely the way to go.

(And for those of you who may be looking for a place to stay for more than a few weeks, they do offer sweet deals. Like I said, I'm in the King suite, which is their best room, and I'm only paying $45 a night, which is $20 off the regular rate.)

  • Stayed: June 2010, travelled on business
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6  Thank beagle2k9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BwTemple, General Manager at Best Western Temple Inn & Suites, responded to this reviewResponded July 24, 2010

Thank you for your great review. We are pleased that you likes our hotel. Half of my staff is spanish and they are very limited to English so please accept my apologies.
Please see or let us know while at hte hotel if you have any concerns. We are here to make your stay as pleasant as possible.

Again, Thank you for input.
Management and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2010

Very clean, Staff goes out of the way to make the stay as pleasant as possible. Besides a great breakfast. They also have homemade cookies in the evening. Just an extra treat to make you feel comfortable while away from home.

  • Stayed: January 2010, travelled on business
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Thank nightmoves_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 22, 2007

I stayed at this hotel on september 12th. SInce then I have been staying there once a week.looks like the ownership has changed and they are improving their service. The beds were very comfortable. Staff is friendly, breakfast has been revised and added several items. New look from Outside is great. I have been told that they are replacing furniture, Carpet etc.

Great palce to stay for a great price.

Stayed: September 2007
Thank michael2244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 12, 2007

We stayed here twice - once in December 2006 and once in February 2007. We liked it quite a bit, and would certainly stay here again.

Our king-bed rooms were spacious and clean. Overall, a pretty standard hotel, but several ameneties and nice touches - refrigerator in the room, a small fitness room, pool, evening cookies, better-than-average (though not spectacular) breakfast. The hotel looked and felt very new, but has evidently been around since about 2000.

This is off the interstate, but Temple is not too large - it's easy to get to other areas such as the hospital. The Texas Roadhouse right next door will deliver to the hotel.

Oh, the first time we stayed there was a problem - the hot water heater went out. But, they cut the rate more than in half to compensate (and obviously we were happy enough to come back).

  • Stayed: February 2007, travelled as a couple
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    • Business service (e.g., internet access)
Thank jkeyser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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