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Traveller rating
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Reviewed March 25, 2021

The Centric Suite is very large about 1500 sy ft or more. Unfortunately it is not exquisite or very special. There are better properties in Houston for the price paid for this. I would suggest that if you want a special suite that has a lot of charm, for the money, go to Hotel Zaza.

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 23, 2021

The hotel is perfectly situated on Market Street which was great for shopping. The hotel had contactless check in which was great. However, there was no signage that stated our room had been sanitized which was a little concerning. The staff couldn’t have been nicer and always opened the door for us when we entered. Valet parking attendants were kind and helpful. Two things to know...they are doing construction on the hotel, which I was not aware when booked. At 8AM every morning we had workers right outside the window. The pool is closed for renovations and there are zero options for food in the hotel. Getting breakfast was difficult, as there was only one restaurant open at that time on Market Street. Maybe they could do room service delivery (contactless). Our suite was nice, but the couch in the living room was hard to sit on. Not the most comfortable room...but still nice.

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank Blazertime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 22, 2021

I mentioned this to the gentleman at valet, Nick. I’ve never had such top notch service as I have at The Ritz Carleton until our stay at Marriott Centric! Everyone from each gentleman at valet, to front desk, to the cleaning crew! Amazing job! Thank you again for an amazing stay! Bonus: my son left his glasses in our room and they were able to locate and mail them to us!

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank jessicastavena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 21, 2021

The facility is under renovation as well as covid ramifications so, most of the social areas were closed. However, the experience of the remaining parts of the hotel and services were excellent. The valet and assistance upon entering the hotel was warm, professional and pleasant. The check-in and mobile phone check-out process was easy. The hotel was clean and crisp making the experience restful after a long work weed on the road.

Date of stay: March 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank terryneuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 16, 2021

I was somewhat disappointed to arrive and find out it was under construction. We chose this location because it had a bar and that whole level was under construction. The hotel was beautiful and the staff was great other than that.

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank amelanc0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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