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All reviews front desk chocolate milk fourth floor solid hotel free breakfast is bed was very comfortable meeting room business center ac laundry
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Reviewed March 29, 2017

While visiting relatives in Tyler, we stayed here several day in January of this year, (2017). We have probably stayed here 4-5 times in the past and was always more than satisfied. The rooms were always very clean, facilities orderly and a staff that is there to serve. A full breakfast is included, which is certainly a plus.

Room tip: All rooms we have stayed in were very quite and more than adequately furnished !
Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Sudnmpac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 25, 2017

Pretty much what you would expect from a holiday inn express. Very clean, pleasant staff. Breakfast was better than most. Rooms very comfortable. Largest drawback was no thermostat in room to set a comfortable temp. Even though stayed there in march it was very hot and AC either got the room to cold, and when turned it off it got to hot....

Date of stay: March 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank OklaWeik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 18, 2017

Hotel has easy access and located in a great part of Tyler. Rooms were very clean and in great order. Service was good and breakfast was great also. Indoor pool is well kept and clean. Plenty of parking. All together makes for a really good stay.

Room tip: Book early for 1 st floor rooms.
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Darrell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 12, 2017

Asked front desk about no Bible in room. They said they became a part of IHG rewards program last year and they made them take them out in order to participate. Everything else was great but will not be staying there or any IHG Hotels that participate. Disappointed that they succumbed to this.

Date of stay: March 2017
Trip type: Travelled with family
Thank kjbj102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Tyler South, responded to this reviewResponded March 27, 2017

Dear kjbj102,

Thank you for your review regarding your recent stay at Holiday Inn Tyler South. It is regrettable your stay was negatively affected by the lack of bible provided in the room. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Grace P.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 2, 2017 via mobile

Very nice clean hotel. We will stay there again. Clean & friendly. The room was great and the shower was very relaxing with a awesome shower head. Very much assistance when asked any questions from the front desk staff. Had a good variety of choices for the morning breakfast.

Date of stay: January 2017
Trip type: Travelled with family
Thank Ronnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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