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All reviews two story ut tyler staff was friendly suite college hospital
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4 - 9 of 339 reviews
Reviewed September 3, 2017

I had stayed at this hotel a year ago and loved it. Gave me a automatic upgrade to a suite and it was great. Large rooms great bathroom.. however new owners changed new pay system.... very disappointed, They ask for a cash deposit and no longer offer breakfast. The room was clean.. very clean, comfortable beds, but I fear the owners will drag this property into the ground..i had to argue with the owner just to get my 20 bucks back. the person who checked in before me had to pay cash for his entire stay and was charged 100 deposit.. they are reluctant to take credit cards and have no computer system set up that I could see. But how many other people left without retaining their cash deposit. Very unprofessional, do not speak English well and difficult to converse with. Argumentative and ill advised. I love the property but beware of leaving cash.. Get it back no matter what.. Very unprofessional.. very sad ... however, if you want a cheap nice room, this is the place and the location is stellar. close to shopping and college...and hospitals.

Stayed: August 2017
1  Thank karenroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 26, 2017 via mobile

They started by trying to take $25 cash from us as some type of fraudulent deposit. Room was dirty with stains on carpets and smelt like cigarettes so bad it gave us headaches- do not book a room here

Stayed: August 2017, travelled on business
Thank Marina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 10, 2017 via mobile

We needed a quick getaway aynd had a hreat time.The studio was awesome and for the price no complaints. Would definately stay again .The hotel manager was very nice and accommodating. We had a very nice stay

Stayed: July 2017, travelled as a couple
Thank mskluth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 31, 2017 via mobile

We stopped here on our way to Dallas.
The place is clean and quiet, very close to restaurants and stores and very easy to find.
The staff is friendly and helpful. Our room was big and comfortable.
Don't expect a fancy hotel but for the price you pay is really good

Stayed: July 2017, travelled as a couple
Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 21, 2017 via mobile

food and drinks were good. They have a great menu to choose from including kids meals. staff was friendly and prompt to take food orders but it took a while to get our drinks and even longer for drink refills.

Stayed: July 2017, travelled with family
Thank Netta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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