We arrived later in the evening to check into our room. Reception was nice and informed us that if we needed ice we just needed to turn on the one in the freezer of our studio suite. When we entered the room we found trash (someone's fast food wrappers and drinks) on the counter. We were too tired from driving to alert the desk and the rest of the room seemed fine. We turned on the ice maker so that we would have it for the morning and called it a night. The next morning we found that the ice maker had only produced about 10 very small cubes. Upon check out we alerted the front desk about the ice maker and the trash in our room. The young lady simply said "oh no" and continued to check us out. I have to say I expected more from an IHG hotel and probably would have given them a higher rating if the front desk would have genuinely been surprised about the state of our room when we entered or were sincere with an apology.
- Official Description (provided by the hotel):
- Welcome to the Candlewood Suites in Wichita Falls! Just 3 miles from the Wichita Falls Regional Airport, we can connect you faster to any location in the city! Just minutes from PPG/ Vitro, Arconic, Sheppard Air Force Base, Pratt & Whitney and Midwestern State University, our hotel in Wichita Falls is a home away from home for any extended stay guests in Wichita Falls for business. Each of our suites includes a fully equipped kitchen, free high-speed Internet access, Business Center and Meeting Room. While lodging in our Wichita Falls hotel, leisure visitors enjoy nearby area attractions including Cast Away Cove, Kay Yeager Coliseum, Memorial Stadium and the effervescent Downtown with many options of entertainment. The Candlewood Cupboard in our lobby offers a variety of food and sundry items at great prices. You can borrow DVDs from our lending library or enjoy a workout in our Candlewood Gym. Our guests also enjoy complimentary laundry facilities and the Candlewood Gazebo Grills! ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Wichita Falls
- Candlewood Wichita Falls
- Wichita Falls Candlewood Suites