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Camper280368

Great staff and accomodations

5.0 of 5 bubblesReviewed Sep 2, 2023
Brianna was very friendly and helpful as we checked in. The room was clean, bed comfortable. Location was perfect for our business transactions we had in Kaysville. We were so impressed we are now Hampton Honors members.
Date of stay: August 2023
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis Miller, Guest Services / Front Office at Hampton Inn Salt Lake City/Layton, responded to this review
Responded Sep 20, 2023
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.

Thank you for choosing Hampton!

Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (830)
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Reviewed August 25, 2023

Stayed one night here as a stopover. The hotel is conveniently located near a bunch of restaurants and stores. Parking gets sparse in the evenings so it can be difficult to find a spot. My room was nice and smelled cleaned initially. Then it smelled like a wet dog. I wasn't sure if it was from the a/c or because there was actually pets prior to my stay.
The shower had shampoo/conditioner/body wash dispensers and there was a lotion dispenser near the sink.
The carpet...yuck. I know better than to walk on the floor without shoes because hotels rarely, if ever, steam clean their carpets, but this room had visible stains on the dark blue carpet.

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Julie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis Miller, Guest Services / Front Office at Hampton Inn Salt Lake City/Layton, responded to this reviewResponded September 20, 2023

Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below on some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2023

This is a nice hotel convenient to I-15. The room and bathroom were clean and modern and the a/c worked great. The bed was very comfortable too. The staff at the front desk was always friendly and helpful, especially Alexis. The breakfast had a nice variety of items and was constantly kept well stocked. Great place to stay overnight or for a weekend.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 93graduate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis Miller, Guest Services / Front Office at Hampton Inn Salt Lake City/Layton, responded to this reviewResponded August 3, 2023

Thank you so much for your kind words about our staff! Our mission is to "impress guest” and I’m very happy we succeeded! Our staff works very hard to impress every guest and it is very rewarding to them when a guest acknowledges their efforts. Again thank you for your response! We look forward to impressing you on your next visit to Layton, UT!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 17, 2023

Staff members are professional and courteous. Room is clean.
Breakfast and evening light dinner are wonderful.

It is wonder stay at this hotel. I definitely recommend this hotel to my friends when they visit Salt Lake city.

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank X C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis Miller, Guest Services / Front Office at Hampton Inn Salt Lake City/Layton, responded to this reviewResponded July 18, 2023

Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.

Thank you for choosing Hampton!

Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 5, 2023

Room smells of pee and breakfast area table and chairs are filthy. Sorroundings had trash just all over the place. Room carpet look like it's never been steamed and clean. Bed blanket and covers had yellow stains.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Kevin B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis Miller, Guest Services / Front Office at Hampton Inn Salt Lake City/Layton, responded to this reviewResponded July 7, 2023

Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below on some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 28, 2023

Great, friendly staff. Nice spacious and clean rooms. We really enjoyed our stay there. The pool was a comfortable temperature. The breakfast was great. Excellent place for families. If I travel alone or with my spouse only, then I don’t mind a tiny room, but it is nice to have plenty of space when traveling as a family so this hotel was perfect for us!

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank karenltaylor90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis Miller, Guest Services / Front Office at Hampton Inn Salt Lake City/Layton, responded to this reviewResponded July 18, 2023

Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.

Thank you for choosing Hampton!

Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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