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ChappyPants
Pullman, Washington

Old but nice and quiet.

4.0 of 5 bubblesReviewed Jul 30, 2022
This hotel is quite old it seems. However, it was NOT "worn down" or gross or anything. The lobby was nice. The breakfast was just OK but it was still good (just a total lack of options). The drinks machine wasn't working but the staff kept juice bottles cold and plentiful. The Black lady working the breakfast area was INCREDIBLY nice and responsive to customer needs and should be lauded for her attention. #PersonnelFile

For those with a big moving truck and towing a car, there's almost no room in this individual parking lot, but the spill-over between this and the Courtyard by Marriott is ample, well-lit, and provided a nice spot for parking. There aren't a lot of eating options right there, which is fine if you have a car but harder if you've parked a big vehicle like we did. Our option was Cracker Barrel and this individual Cracker Barrel was terrible.

One thing: on check in, there's a wheel spin to gain prizes. I got 1,500 Marriott points. Not a lot. But still cool. I told the gal and showed the gal but she didn't acknowledge that it was done because of the other question I had when I checked in (where I should park). I later told her to not forget. She wrote down my room number. A week later and nothing is there still. That's disappointing.
Date of stay: July 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (146)
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Reviewed May 6, 2022

We had a quick stopover on the way to visit family. Staff was efficient and friendly, our room was restful and clean, and breakfast was a great mix of items to help us get on the road quickly. Definitely would stay here again

Date of stay: May 2022
Trip type: Travelled with family
Thank K1081NTsusanb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2022

Check-in was very good and the young lady at the front desk was extremely friendly.. The room was clean. The breakfast was fine. However, there was so much road noise from the highway which is nearby made it very difficult to sleep that night.

Date of stay: April 2022
Trip type: Travelled with family
Thank Refori
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 12, 2021 via mobile

Found a bedbug in bed. It likely had just bitten us. Left immediately. Management seemed to have no idea what to do but refunded us. Called Marriott which rebooked us elsewhere at our expense. Hoping none made it to our luggage

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank ajb573
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 31, 2021 via mobile

I love Marriott hotels as you can tell from my reviews. The Fairfield Inn in Layton was a disappointment. First the good things, the staff was friendly. They had most of their hot items back for breakfast. My room was clean, bed was decent. The price was good.
The downside the gym was dirty and none of the machines worked properly. The elevator and hallways were filthy. The walls are thin so conversations and singing of neighbors were easily heard. There also was too many dogs. Barking was constant at night and early mornings.

Room tip: If you aren't traveling with pets don't stay here
Date of stay: May 2021
Trip type: Travelled solo
Thank JBmeebe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 1, 2021

Hotel was extremely clean and we even had a "pet room." Pet friendly indeed - only $25 when nearby places charging $100 or more!

Room well appointed. WiFi more than adequate. Breakfast was back to normal with scrambled eggs, salsa, cereals, juices, milk, yogurt and waffles all available. Staff incredibly friendly, helpful, and outgoing - both day and night shifts. Ask for a room away from the freeway, and sleep comfortably and quietly. Would certainly stay there again.

Room tip: Ask for room away from freeway.
Date of stay: April 2021
    • Value
    • Location
    • Service
Thank Steve K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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