Very nice room, but I stay at a Hilton Garden Inn so I can some times have a drink, and sometimes dinner. This HG required you to present your Driver's License for electronic scanning before entering the bar area. The employee said the hotel manager requires it. (State law only requires if you look under 35 or so--based on what I was told.) Point is--I'm over 60 years old!! Why should I present all the private information available on my Drivers License when it is totally unnecessary. Other Hlton hotels in the Salt Lake area did not require this (e.g., Park City Double Tree). For this reason, I won't stay here again. (By the way, the bed mattress was sagging also--needs to be flipped or replaced.) p.s. I'm a Hilton Diamond member so I stay at a lot of Hilton hotels.

I have stayed at Hilton properties all across the country, but the highest quality of customer service and care was here. From check in to check out, the service and friendly staff made this and outstanding stay!

Booking website did not note this and hotel number defaulted to reservations number so couldn’t call to check in advance of booking. Frustrating! They need to make the booking experience more user friendly, especially for people traveling with pets.