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Sandra W
Strathmore, Canada

Will we stay again? Yes!!

4.0 of 5 bubblesReviewed Apr 4, 2020
First time reservation. Picked this place because it was close to the I15 and were driving a long day. We weren't disappointed. Very friendly young man at the desk and acccommodating. The room was clean and adequate. No noise from the 15. Free wifi and large parking lot. Dining and gas very close.
Date of stay: April 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lilith V, Other at Motel 6 Ogden 21st Street, responded to this review
Responded Jul 13, 2020
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
Nancy Y.
#Team6
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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10 - 15 of 40 reviews
Reviewed August 6, 2019

Clean, good air conditioning, plenty of hot water, polite service but missing a few things. No shampoo, refrigerator freezer parts, but most importantly the pool is closed "for renovation" and it was 100 deg outside. Don't count on the pool anytime soon. Also, a minor point. The TV was a quite dim tube type.

Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank RES908
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 19, 2019

Picked off the internet, the address had me fooled fo some time. Just to say it is located near the Interstate and the Flying J truckers stop. Dennys is also there out of the centre of town.

Room was adequate, but a bit dim as the only light was away from the centre of the room. One bedside lighting unit missing.

Clean and comfy bed, toilet and shower clean, but all just a bit average.

No complaints if you just wanted to rest your head as I did, but not startling overall.

Date of stay: May 2019
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Bill V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Ogden 21st Street, responded to this reviewResponded May 21, 2019

Hi Bill,

We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 28, 2018 via mobile

I can’t even believe they rent rooms at this place. The beds were so worn out, big holes in them. The bathroom had obvious leaks, the dresser drawer fell out on my toddler daughter when she tried to pull it open. The tub was gross and didn’t have a stopper. When I went to ask if they had another room the lady was completely rude and wouldn’t do anything for me. I was frustrated so on my way out the door I said I would make a bad review. She kicked me and my boyfriend out of the property. He had prepaid for 10 days, then they charged an obnoxious amount for the 2 days he was there. He had 2 rooms and there was visible black mold around the other tub. I spent 2 hours on the phone with corporate and nobody even seemed to care. I will never stay at another motel 6. The whole thing was unbelievable.

Date of stay: October 2018
Trip type: Travelled with friends
Thank Christina C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Ogden 21st Street, responded to this reviewResponded October 29, 2018

Dear Christina, Thank you for sharing your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. The service experiences you describe are atypical to Motel 6 standards for quality our colleagues strive to provide, and we apologize for the service issues you experienced. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2018

My husband and I were very pleased with the service and the cleanliness of this motel 6. We did have reservations and had no problems checking in with the friendly desk person. Our room was on the top floor facing the mountains and was very quiet. It was also larger than I expected and felt "warm" and welcoming. It has not been upgraded to that new look with the hard wood floors and orange decor. I liked this better. The bed was large, very comfortable and clean. The bathroom was clean and well maintained. There was nothing broken or dirty in this room at all. The heater worked really well and a good thing too because an early rain/snow storm hit the area over night! The motel is next to a Flying J truck stop and yet our room was quiet and we didn't hear any noise from the trucks at all. Within walking distance to Denny's which was also really good. There was a flat screen TV with plenty of channels and free wi-fi which connected just fine and was adequate for our needs. I feel like I was staying at a totally different hotel based on the negative reviews here. They were not our experience at all! My husband and I are retired and enjoy and occasional vacation. We realize when we stay at a motel 6 it is not a Hilton and will not have some of the amenities that those places have. We would stay here again with no qualms!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank wendy3agirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 23, 2018

We were very tired and needed a place to bed down for the night. Location seemed pretty good. Denny's almost next door, Bar next door, and a McDonalds within walking distance. The pool was closed for repairs. The first room we received was not clean and all the appliances were unplugged. The bed sheets were extremely wrinkled as if they had not been changed, cigarette burns in the blanket, and a dirty face towel. The gave us another room, apologized, but that room was only slightly better. We stayed, went to different parks for something to do.

Room tip: Not sure what to say. Our rooms were not in the best condition
Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Michael G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Ogden 21st Street, responded to this reviewResponded September 27, 2018

Dear Michael, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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