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Review of Struggler #1

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Overview
Condo/Apartment -
3 Bedrooms, 4 Bathrooms, Sleeps 8
Park City, Utah

Reviews from our community

Poor - based on 1 review
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Reviews from our community

BabsCrayf...
London
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Old, tired and very cold property”
Reviewed March 21, 2016 for a stay in February 2016

Firstly, you really could not beat the location - very convenient for the local, free, bus service.

The property is much older than the photos suggest. There are plumbing issues which mean that the dishwasher does not work properly (despite being told it was hard water stains on the dishes) and when you run the dishwasher or washing machine, water bubbles up into the downstairs bath and leave a black residue in the bath.

The boiler/heating system is extremely noisy which means that you cannot have any heating on overnight unless you are very heavy sleepers (and bear in mind that the suggestion is that the sofa bed in the lounge is used - the boiler is in the lounge).

The downstairs bedroom is very cold - it has a separate heater in there but this, again, is very noisy and not very efficient.

The property managers were very reactive each time we contacted them with issues, but we felt that the property is really too old to be rented as "quality" accommodation - in fact, the standard response each time we reported an issue was that it was one of their older properties.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Very convenient for the local bus service
Liked least: The condition of the property
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Mar 2016
Dear Guest,
Thanks for your review. I believe you sent an email to our Guest Services manager to follow up on the items from your stay. We take this feedback very seriously. While the location is great, the quality of the property needs to also meet a certain standard. We are working with the General Manager and Maintenance staff to make improvements. I appreciate the time you took to share this with us.

Kind regards,
Alicia S.
Wyndham Vacation Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Adults2
Children0
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