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All reviews ski shop front desk short walk across the parking lot ice skating full kitchen bit dated weight room utah ski hot tub rented skis main street min walk free bus deluxe room room key off season close proximity
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Reviewed August 24, 2018 via mobile

This hotel is in need of an update and a good cleaning. The carpet was disgusting. Our rooms and the hallways needed a good vacuuming. I’m not always the best at vacuuming my floors at home but they were bad and it made me question how clean the rest of the room was. The carpet was also stained in multiple places in our room. The runner on one of our beds had huge white stains as if someone had spilled a milkshake on it and it hadn’t been washed. One of the lamps had no lightbulb and we had to call down to the front desk to get someone to replace it because it was so dark without it. The location was great but we will not be staying here again.

Stayed: August 2018, travelled as a couple
Thank bgardner32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this reviewResponded 4 weeks ago

I am sorry for the issues that you encountered during your stay. Please contact the front desk should any issues arise during your stay so we can better assist you. We will address this issues and assure the unit is up to par. Please keep us in mind for your next park City getaway.
Shomara J.
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2018

We hit town for one night to get away and this place was perfectly located to downtown, was quiet and very comfortable. A free shuttle bus a short walk away took us everywhere. The price was amazing during the off- season time!

Room Tip: get a view facing the mountains
  • Stayed: August 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Kjay200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this reviewResponded 4 weeks ago

Thank you for staying at Shadow Ridge Resort and Hotel. We value your feedback and appreciate you taking the time in providing it to us. You are right the location is perfect just minutes to Park City Mountain Resort and Historic Main street. We look forward to welcoming you again and exceeding your most recent stay.
Shomara J.
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2018 via mobile

The standard 1 bedroom with 2 full bathrooms was clean and comfortable with plenty of room for both of us and all the bike stuff. It's a bit dated but in charming way. Location is perfect... close to the lift and restaurants. Having a full kitchen and underground parking was very nice. The facility layout is confusing so be sure to read all the signs.

Stayed: August 2018, travelled as a couple
Thank AuJusCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shomara J, General Manager at Shadow Ridge Resort Hotel, responded to this reviewResponded August 21, 2018

You are right the one bedroom condos are very comfortable with all the amenities of home it's like a vacation home away from home. It is always great to hear our guests have enjoyed the units and the great location Shadow Ridge has to offer. We look forward to welcoming you again and exceeding your expectations.
Shomara J.
Hotel Manager

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Reviewed July 26, 2018 via mobile

We stayed here one night on our way from Orange County , CA to Yellowstone. It was a great deal in the summer. The room was clean but really dark (as in poor lighting). It was really convenient to get to the Park City Mountain Resort (same parking lot) so we were very close to the Alpine Slides and Alpine Coaster (which is why we were in Park City in the first place). I’m sure this hotel is super popular in the wintertime. It served our needs nicely.

Stayed: June 2018, travelled with family
Thank leahsT9939XF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this reviewResponded July 31, 2018

Leah, It is heart warming to hear you enjoyed your one night stay with us you are right the winter season is a very popular time here at Shadow Ridge Resort keep in mind Summer activities are becoming more and more popular here at also just how you mentioned the alpine coaster, zip line and many more summer activities to enjoy in the summer. We look forward to welcoming you again in the near future.
Shomara J.
Hotel Manager

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Reviewed July 24, 2018 via mobile

The room I would give 5 stars. I wasnt able to check in until after 7 PM. No phone calls telling me when room would be available. This kind of ruined the trip having to go to dinner soaked in sweat from mountain biking all day.

Stayed: July 2018, travelled solo
1  Thank Dillon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this reviewResponded August 6, 2018

Dillon, I am sorry to hear you encountered a delay with the check-in unfortunately the weekend you stay with us the building was at 100% and very difficult for our hard working housekeeping team to be able to finish all the arrivals by 4pm. We value your feedback as it helps us improve,I hope you will keep us mind for your next Park City Vacation.
Shomara J.
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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