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Reviewed October 23, 2017

It was our first visit to Park City so we wanted to visit as many businesses as possible to get a feel for the town and the people who live here. We are so glad that we did not visit the Stein Eriksen Lodge first for we would have fled town ASAP.

We decided to visit here and have a beverage at their lounge. We pulled up to the main entrance and waited, and waited, and waited. We did not see any parking areas so we hoped someone would come out and assist us. No one approached us so we started to leave. Driving back down the road, we stopped an employee who was coming up the road and asked where we can park. He explained that it was 100% valet and to leave the car there and he would come and get it. We asked for directions to Troll Hallen. This was around 5:00 pm on a Weekend night.

Once we entered the Lodge, no one smiled, no one said hello. Lots of unhappy workers. We managed to find Troll Hallen lounge up some stairs, outside, and all the way at the back of the property. Once we arrived, we were told that we needed to order food if we ordered any drinks. (Utah has some weird laws). No thank you.

Back to the front door past more unhappy faces. A glimmer of hope when a young gentleman, looked like a maintenance worker, gave a big smile and said hello. My guess is that it was his first day.

A $5 bill for the valet even though we were there about 7 minutes. He pulled up, and I went to open the door for my wife but looked over my shoulder for one of the alleged 5 Star employees. The two workers having a conversation didn't make a move. I don't mind opening the door for my wife, but you would think these guys would have been running to open the door.

Pathetic. Never to return to SELDV.

Stayed: October 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 21, 2017

This is, without question, the best place we have ever stayed. Enormous luxury rooms with every possible amenity, lovely staff, and gorgeous views from giant picture windows. The huge private hot tub on our balcony overlooking the mountains was a particularly nice touch. I can't wait to return.

Stayed: October 2017
1  Thank Aubrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 24, 2017

This property is so much bigger than what you expect if you see it from the ski mountain. 11 acres of manicured beauty, with a world class staff. The health club is exceptional, and the location is amazing .

Stayed: September 2017
7  Thank jim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 9, 2017

We stayed over Labor Day weekend for a 3 night anniversary getaway. Although it was a holiday weekend and they had 2 weddings, the manager Alex was able to upgrade us to a suite for a small charge when we requested a better view than the original room. It was awesome. The suite was spacious and had mountain views. We had 2 fireplaces and a hot tub on the deck. The service was impeccable. We had breakfast on the outdoor patio restaurant and our waiter, Edgar, was awesome. He even heated my coffee cup before putting the coffee in to keep it hot! His description of the food items was spot on and my husband tried something new (a potato pancake concoction) and loved it! The grounds were beautifully maintained with flowers and plants lining the outdoor walkways, large hanging baskets of flowers at the entrance and even a vase of flowers in our bathroom. We just really felt pampered and had a lovely stay. There are some exterior areas of construction where they are adding another pool, large movie type room, a coffee bar, new ski lockers and maybe a new conference area. We were not bothered by construction at all but saw the exciting plans on posted signs. I would definitely recommend anyone who enjoys luxurious surroundings and treatment to stay at Stein Eriksen. We will go back!

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank vacatnmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 6, 2017

This hotel is one of the nicest we have stayed in. The suite was spacious and cozy. The grounds and views were impeccable! The staff is very helpful, courteous and efficient. Very well managed hotel. The restaurant is world class delicious as well. We will definitely be back for another visit in the future.

Room Tip: Our suite was right off the parking circle and you would have never noticed!
  • Stayed: August 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank elle694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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